Job Information
Person Centered Services Resource Team Assistant - HYBRID in Buffalo, New York
Resource Team Assistant - HYBRID
88 Botsford Pl, Buffalo, NY 14216, USA
Req #538
Tuesday, February 25, 2025
Why Work for Person Centered Services?
When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.
Benefits for full-time positions include:
20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!
13 Paid Holidays
Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)
401(k) - the Company matches 50% of the first 6% up to a maximum of 3%
Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness!
Professional development opportunities including mentorship program options and ongoing coaching
Resource teAM Assistant
JOB SUMMARY
The Resource Team Assistant is an integral part of the Resource Team, responsible for performing a variety of organizational and administrative tasks. Key duties include providing comprehensive support to managers and team members, executing tasks with a strong emphasis on organization, communication, and attention to detail, ensuring the smooth completion of day-to-day operations, and offering administrative support such as scheduling, correspondence, and document management.
ESSENTIAL FUNCTIONS
Organizing files, creating correspondence, and preparing reports or documents.Maintain an organized filing system, draft and format professional correspondence, and compile comprehensive reports and documents as needed.
Coordinate and manage multiple calendars, schedule and confirm meetings, and ensure all participants are informed and prepared.
Assemble and prepare documents for physical mailing and utilize electronic signature software to facilitate timely and secure document signing.
Perform a variety of office duties such as answering phones, managing office supplies, and maintaining a clean and efficient workspace. Providing proactive support to ensure smooth day-to-day operations.Anticipate the needs of the team, identify potential issues, and implement solutions to maintain seamless operations.
Record meeting minutes.Accurately capture and document key points, decisions, and action items during meetings, and distribute minutes to relevant parties.
Complete case review notes for the Resource Team. Review and summarize case information, ensuring all relevant details are documented and accessible for team members.
Assisting to confirming the completion of assigned action steps.Track and follow up on action items assigned to team members, ensuring timely completion and accountability.
Overseeing the Resource Team SharePoint.Manage and maintain the SharePoint site, ensuring it is organized, up-to-date, and accessible to all team members.
Manage the Resource team mailbox to designate appropriate parties for response. Monitor the team mailbox, prioritize and delegate emails to the appropriate team members, and ensure timely responses.
OTHER DUTIES
Commits to a respectful, just, and supportive environment for individuals and team members aligning with the organization’s commitment to inclusion and belonging.
Other duties as necessary or assigned.
KNOWLEDGE, SKILLS & ABILITIES
Exceptional organizational skills
Experience with Excel, Word, Outlook, SharePoint, Core Cx360- preferred
Ability to multitask
Ability to solve problems
Time management skills to ensure deadlines are met
Exceptional verbal and communication skills
Ability to work in a fast-paced environment
EDUCATION & EXPERIENCE
High school diploma or equivalent, Required
Administrative support experience, Required
Experience in customer service preferred
Experience in working with people with IDD preferred
View Job Description (https://personcenteredservices.com/wp-content/uploads/2025/02/Resource-Team-Assistant-FinalApproved-February2025.pdf)
Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Other details
Pay Type Hourly
Min Hiring Rate $18.00
Max Hiring Rate $19.00
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- 88 Botsford Pl, Buffalo, NY 14216, USA