Job Information
Independent Health Application Administrator-Senior in Buffalo, New York
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion.
Overview
The Applications Administrator-Senior is responsible for providing technical support to a variety of business and IT users and their applications. The Applications Administrator-Senior will be accountable for the monitoring and maintaining application of systems to ensure system availability to the IT, business community and our customers. Communicates and interacts with all levels of the organization.
Associate may, from time to time, be required to work from home and, as such, will be required to comply with Independent Health security and privacy policies.
Qualifications
Bachelor’s degree; an additional four (4) years of experience in the installation, configuration and maintenance of vendor applications may be considered in lieu of degree. Certifications in server administration, operating systems, network, or application administration preferred.
Five (5) years of experience in server/application administration required.
Demonstrated knowledge of application design principles and application architecture.
Proven ability to navigate and work on multiple operating systems such as Windows and Unix-Linux.
Experience in programming languages and tools such as SQL, Java, .Net, WSDL, Pearl, Unix/Linux shell scripting.
Advanced user level experience in MS Office suite, including Visio and Project.
Ability to install third party software and configure vendor systems while following established standards, policies, and configuration guidelines.
Proven ability in troubleshooting, support skills and escalation.
Ability to work within a team and self-directed when required.
Ability to lead and manage medium to large projects including creation of project and implementation plans.
Ability to effectively communicate at a professional level with all levels of the organization.
Initiates self-directed learning opportunities, identifies applicability, and demonstrates use of the acquired skills.
Ability to work outside of core business hours which may include nights, weekends, and holidays.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Monitor and respond to business user service requests in support of their applications.
Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
Maintain applications by scheduling installations of upgrades and patches in accordance with established policies and procedures.
Deploy change requests while enforcing migration, versioning, and code standards by following change control procedures for all environments.
Work with ESA team members and project teams to install, test and implement new systems and applications in accordance with established policies and procedures.
Develop automated server maintenance, backup and refresh, and deployment processes to replace current manual processes.
Develop and implement application and server monitoring and alerting with written documentation outlining monitoring requirements designed to identify root cause.
Develop written documentation to support the applications configuration and installation, business continuity and disaster recovery processes.
Review of system and application logs to ensure stability of the application environments.
Participate in On-Call rotation and maintenance weekends as scheduled; provide support to other team members as needed.
Provide weekly goals and accomplishments to manager.
Provide mentoring to team members.
Associate may, from time to time, be required to work from home and, as such, will be required to comply with Independent Health security and privacy policies.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $95,000 - $105,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here (http://www.independenthealth.com/about/careers/additional-eeo-aap-information) for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub app.
The Independent Health Family of Companies, headquartered in Buffalo, NY, serves nearly 400,000 members and provides innovative health care products and benefits designed to engage consumers in their health and well-being. Established in 1980, our comprehensive portfolio includes Pharmacy Benefit Dimensions, Reliance Rx, Nova Healthcare Administrators, Care for You and the Independent Health Foundation.
Our culture sets us apart. Our core values drive who we are and the work we do. As a member of our family, you’re part of something special, in your work and in the community.
We understand and appreciate that everyone has unique experiences, perspectives and identities which is why we pledge to create a safe space where all people and ideas are welcomed. We are here to continue learning and to generate important dialog.
We are committed to doing what matters most - reaching out, working together, and caring for our community. A healthy community benefits everyone who lives in it. You too can be part of making difference in the lives of others, together we achieve so much more. Please click here (http://www.independenthealth.com/about/community-report) to view our Community Reports.
Apply today and join us on the journey to a happier, healthier, and more inclusive community.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. We are a drug-free workplace. An applicant for employment in need of an accommodation to participate in the application and recruitment process should contact Human Resources at: accommodations@independenthealth.com or Human Resources, 511 Farber Lakes Drive, Williamsville, NY 14221.
Please note, we do not accept unsolicited resumes. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.