Job Information
Robert Half Test Center Administrator in Brooklyn, New York
Description We are offering an opportunity for an Office Assistant to join our team in Brooklyn, New York. This role involves ensuring the smooth running of our testing site during evening hours. The successful candidate will be responsible for overseeing web-based credentialing or certification tests, including CPAs and LSATs, and ensuring that all testing protocols are strictly followed.
Responsibilities:
• Greet and assist test-takers in getting checked in for their exams.
• Ensure that test-takers do not bring unauthorized materials such as calculators and notes into the testing room.
• Conduct regular walkthroughs of the testing site every 10-15 minutes to prevent cheating.
• Utilize specific apps and computer systems to start and stop tests.
• Respond to emails promptly and professionally.
• Carry out light office work, such as maintaining records and handling correspondence.
• Execute security checks to ensure test integrity.
• Utilize Microsoft Office Suites, including Excel, Word, and Outlook to manage office functions.
• Deliver exceptional customer service to test-takers and other stakeholders.
• Perform clerical duties and handle billing functions as needed. Requirements • Proficiency in Microsoft Office Suites, including Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Demonstrated experience with office functions and clerical duties
• Knowledge of 'About Time' software and other related billing functions
• Ability to handle correspondence with accuracy and professionalism
• Exceptional customer service skills, with a focus on providing a positive customer experience
• Detail-oriented with strong organizational skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong problem-solving skills and the ability to adapt to changing circumstances
• Proven ability to manage multiple tasks and priorities in a fast-paced environment
• High school diploma or equivalent education level
• Previous experience in a similar role is preferred but not required
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .