Job Information
Elior North America Expeditor in Bronx, New York
Expeditor
Job Reference Number: 19280
Employment Type: Part-Time
Segment: Dining & Events
Brand: Constellation
State: New York (US-NY)
The Role at a glance:
We are looking to add a motivated Expeditor to our Constellation team at the New York Botanical Garden in Bronx, NY.
The expediter is responsible for keeping a smooth workflow between the kitchen and the front of house team, setting the pace for orders and pickups throughout the various outlets. This position works in a fast-paced environment to get orders out faster and more efficiently.
As food expeditor, you must have excellent communication skills and experience in a restaurant’s busy environment. You must have enough stamina to be in constant motion, with the skills to coordinate and organize processes and people.
The goal is to make service faster and better to help enhance our quality and reputation.
Compensation is $20 an hour.
What you'll be doing:
Performs all routine and assigned opening and closing procedures as well as side work. Is responsible for alerting management of any supply needs or related concerns prior to the start of service.
Ensure that the kitchen pass is clean and tidy at the start of the shift.
Fully stock all disposables and paper goods at the kitchen pass.
Provide attentive, professional and welcoming service to guests, assisting coworkers as needed and/or instructed.
Properly clean, store and stock all items at the end of the shift.
Ensure the efficient flow of orders from the waiters to the kitchen
Ensure orders are being prepared with the correct priority
Assist in the final preparation of dishes, as applicable
Check dishes before delivery for accuracy, presentation and temperature
Deliver orders to maintain fast service
Eliminate obstacles in service, food preparation lines or dishwashing
Inspect the premises according to quality and sanitation standards and assist in cleaning
Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
Handle complaints from clients to preserve the restaurant’s reputation
Support other tasks as needed (e.g., telephone orders)
Adhere to cell phone policy.
Responsible for alerting management of any concern that may require escalated attention, whether it be guest or staff related.
Ensure compliance with all federal, state and local regulations as they pertain to health, safety, sanitation, food handling, etc.
Follow all sign in and out procedures for keys if applicable
Follow proper timekeeping policies and procedures.
Other related duties, as assigned.
Maintain a clean, tidy and stocked workspaces to include
Under Expo line shelving
Coffee Station, Signature Room Storage Cabinets and the Signature Room Partition Space
- Attend and participate in all scheduled meetings and training sessions
and Know and follow all emergency and safety procedures
Standards:
Always practice Caring Culture.
Protect the assets of the property.
Maintain professional behavior when in contact with guests, management and fellow associates.
Follow Policies and Procedures in training manuals and associate handbook.
Always remember we are in a partnership with our guests, fellow associates and owners to provide quality service and profitability.
Must have the ability to read, speak and understand English, and to follow written directions and verbal instructions in English.
Ability to work productively and cooperatively in a high volume, fast-paced, high pressure environment.
Qualifications:
Previous experience in a quality restaurant/hotel operation or high-level bar.
Knowledge of New York State Health and Sanitation Guidelines.
Ability to handle multiple tasks and work effectively, independently or collaboratively, and efficiently with time constraints in a fast-paced environment.
Must be customer service oriented with positive interpersonal skills.
Must be detail oriented and perform work accurately and timely.
Ability to effectively, professionally, and respectfully communicate with co- workers, supervisors, vendors, and guests.
Ability to maintain composure in a potentially stressful environment.
Able to work a flexible schedule in order to accommodate business levels (weekend and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
Our Benefits:
Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off
About Constellation:
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.