Job Information
Quality Healthcare Staffing Customer Service Center (CSC) Agent (Helpdesk Level 1) in BREEZY POINT, New York
The Customer Service Center Agent must have at least one (1) year of experience working in a help desk environment as a helpdesk technician/analyst. Job Responsibilities: Handle and track all level-one inquiries from ACA (public) and AA (back office and mobile) Manage general inquiries and account management tasks Release Permits/LOAs Open workflow processes Respond to inquiries related to violations Requirements: Minimum one (1) year of help desk experience Strong communication and problem-solving skills Ability to work independently and as part of a team