Think Beyond The Label Jobs

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years. With more than $16 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Operations Specialist you will work in a specific operations function while providing exceptional customer service, performing function-specific, day-to-day operational tasks. Support branches and bank staff through review and documentation of multiple critical and regulatory functions. Ensure client data remains confidential and secure, processes are completed in accordance with Bank policies. Ensure key processing deadlines are met. Support the bank's strategic business plans, projects and processes. In this role you will have the opportunity to: Responsible for providing support and excellent customer Service to internal staff for multiple payment operational areas including but not limited to Wires, ACH, Cash Services, Items Processing, Exception Item Processing, Check Services, Faster Payments, Statement Rendering and Research, and other regulatory/compliance driven objectives. Responsible for completing tasks with accurately and timely while observing a segregation of duties Responsible for monitoring functionality of automated processes and escalating potential issues Responsible for completing assigned duties timely and escalating to leadership if concerns arise with meeting key processing deadlines Provides telephone and e-mail support to internal clients Escalate identified opportunities for process improvements keeping in line with business line strategies Assist with special projects related to operations including but not limited to system conversions and acquisitions Responsible for complying with policies, procedures, security requirements, and government regulations Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) Experience 0 to 2 years of clerical, bank, and/or client service experience with retail banking or operations exposure required Knowledge, Skills, & Abilities Possess excellent customer service, analytical, and problem solving skills. Proven organizational skills and attention to detail required. Ability to manage multiple projects simultaneously while ensuring critical deadlines are met. Possess effective written and verbal communication skills, with the ability to positively influence others. Ability to work independently with little direct supervision while effectively managing time and resources. Proficient in advanced aspects of Microsoft Office and the ability to quickly learn and adapt to new technologies. Knowledge of federal and state laws/regulations relative to deposit accounts and bank operations. Compensation & Benefits Targeted starting compensation range is based on location and experience: $21.95 - $25.82 hourly Incentive and commission compensation may be awarded for eligible roles Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays 401k (up to 4% match with immediate vesting) Tuition reimbursement Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank does not accept unsolicited resumes from agencies and/or search firms