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FREEMAN Lead Warehouse Operations in Boston, Massachusetts

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Lead Warehouse Operations to provide logistics support for general warehouse, fleet, and demand planning operations, which includes managing DOT compliance administration and proficiently using relevant systems and platforms. Maintain communication with upper management as to work status. Observe standard operating procedures for consistent quality standards. Maintain a safe and healthy work environment. Professionally interacts with customers, team members, and third-party vendor/partner relationships to provide the highest level of customer service.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Boston, MA.

Essential Duties & Responsibilities

  • Ensure DOT compliance with drivers files and equipment

  • Administer scheduling and tracking of trailer MHAs and manifests

  • Review shipping requests, prepare them, palletize orders and create bills of lading for them

  • Manage outbound shipping for freight companies such as UPS, FedEx, and other common carriers

  • Monitor and track delivery dates, ensure timely delivery of critical shipments going to events

  • Organize schedule of transportation tasks

  • Review inbound shipments, reconcile manifest against contents, check for damage, restock items and ensure proper tracking of available inventory using a computer software system

  • Ensure 100% accuracy on all outbound and inbound freight and manifests, timely delivery, and client satisfaction

  • Provide reports to the manager upon request.

  • Must have a friendly telephone demeanor and be comfortable making phone calls to check the status of freight and deal with management

  • Conduct department functions such as scheduling, training, and assigning work for warehouse team workers

  • Monitor and enforce safety procedures

  • Maintain a productive and safe environment for team workers

  • Communicate to supervisors and managers on daily activities and needs

  • Contribute to the goal of current and accurate inventory control

  • Maintain legible and accurate records or logs as required

  • Monitor performance of team workers within the work group

  • Manage workload planning

  • Open and/or closes building as directed on any shift

  • Monitor and communicate methods of operations and safety

  • Perform other duties as assigned

Education & Experience

  • High school diploma or equivalent

  • 3-5 years events industry, DOT compliance, or warehouse related experience

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

  • Medical, Dental, Vision Insurance

  • Tuition Reimbursement

  • Paid Parental Leave

  • Life, Accident and Disability

  • Retirement with Company Match

  • Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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