Job Information
Delaware North Catering Sales Manager, TD Garden in Boston, Massachusetts
The Opportunity
Delaware North Sportservice is hiring for a Catering Sales Manager to join our team at TD Garden in Boston, Massachusetts. As a Catering Sales Manager, you will partner with the Food and Beverage team to ensure all hospitality operations at TD Gardend run efficiently to create memorable experiences for guests.
Pay
Minimum – Anticipated Maximum Base Salary: $54600 - $73700 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
Develop and execute a solicitation plan to include calls, emails, participation in industry events to generate new business
Attain goals related to sales, revenue, and solicitation of new business
Foster relationships with and serve as the primary contact for all assigned accounts/event leads
Work closely with internal entities and partners for the fulfillment of event orders
Execute the timely collection of deposits and final payments, working closing with the controller’s office to reduce/eliminate accounts receivable
Create and distribute Banquet Event Orders and event details in a timely manner
Prepare and present sales reports – outlining targets, projected/actual revenue, accounts receivable and more
Attend and participate in meetings and other functions, as required
Monitor and evaluate trends within hospitality and local markets
Adhere to Delaware North’s catering/meeting standards and related catering sales metrics
Assist with training, scheduling, and supervision of catering team members
Monitor customer service feedback to enhance standards of service
Assist with menu pricing strategies for optimizing cost and control
Collaborate with culinary team on custom menus and services
Develop/maintain a strong presence in local industry organizations, where possible
Additional duties as directed
Qualifications
Minimum of 2 years stadium/hotel/venue catering or event sales experience
Engaged sales professional with strong guest service, advanced selling, and negotiating skills
Operating knowledge of the hospitality industry – food preparation, inventory, and cost control measures
Excellent verbal communication and presentations skills
Impeccable attention to detail
Ability to analyze data and make decisions
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed
Must possess strong written and verbal communication skills with the ability to demonstrate warmth and empathy when engaging with others
Must be able to work non-traditional hours – including nights and weekend based on the event and arena schedule
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook
Caterease experience preferred
High school diploma or equivalent, college degree preferred
Physical Requirements
Ability to lift and carry up to 50 lbs. with constant bending and other repetitive motions
Ability to stand for extended periods of time including outdoors in all weather
Who We Are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.