Job Information
Modernizing Medicine Business Analyst - Client Services in Boca Raton, Florida
We are united in our mission to make a positive impact on healthcare. Join Us!
South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2023
Company of the Year | 2023 BIG Innovation Awards
Fastest-Growing Company of the Year – Large (Bronze) | 2022 Best in Biz Awards
Who we are:
We Are Modernizing Medicine (WAMM (https://www.youtube.com/watch?v=NspiqEzcgRQ&t=2s) )! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling (https://www.modmed.com/company/leadership/) , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed (https://www.modmed.com/company/) is hiring a driven Business Analyst to join our positive, passionate, and high-performing Customer Success Operational Excellence team which is focused on operational metrics and reporting for the Professional Services, Account Management, and Support organizations. This is an exciting opportunity to extract, validate, and manage datasets to support business decision-making within a fast-paced Healthcare IT company that is truly Modernizing Medicine! The objective of the analytics prepared by the analyst is to help increase revenue, decrease cost, and improve the efficiency of the business.
Your Role:
Execute the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to drive key business decisions.
Validate, design, and update current processes, KPIs, and workflows to match the departments' changing environments.
Translate general reporting requests from the business into data requirements, acquire data from multiple sources, and develop reports to satisfy the immediate business need, with some effort to anticipate future questions.
Prioritize projects and tasks between departmental teams’ requests with realistic time to completion.
Gather, analyze, refine, validate, report, and publish data.
Update KPIs on a weekly, monthly, quarterly, and annual basis across all departments.
On-time delivery of KPI/ Metric deliverables. Ability to work independently and take ownership of projects/ reporting.
Work cross-functionally on projects to drive business results.
Utilize your passion for analytics and partner with business leaders to communicate the story of the data and answer key business questions.
Skills & Requirements:
Bachelor's Degree, required in either area of study: Management Information Systems, Business Administration, Economics, Finance, or Statistics.
Master's Degree, preferred in either area of study: Management Information Systems, Business Administration, Economics, Finance, Statistics.
3+ experience as an analyst in an operations-related role.
Advanced skills in Salesforce, Microsoft Excel, or Google Sheets (Logical formulas, Lookups, Pivot Tables).
Excellent analytical skills - Develops complex reports and communicates the results in a comprehensive, accurate, and understandable format.
Possesses excellent interpersonal, communication, organization, and time management skills.
High attention to detail, extremely well organized and structured – with excellent project management skills – and the ability to manage multiple tasks simultaneously.
Strong reasoning and critical thinking are required.
Must be results-oriented with a focus on quality execution and delivery.
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ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups (https://www.modmed.com/company/social-responsibility/) that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.