Job Information
ThermoFisher Scientific Client Services Project Manager III in Bishop's Stortford, United Kingdom
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Looking for a Client Services Project Manager III? Join Thermo Fisher Scientific Inc. and be part of a global team delivering world-class project management solutions. Lead with ambition and expertise in a dynamic and inclusive environment.
Key Responsibilities:
Responsible for the leadership and onboarding of clients.
Leads all client-facing activities and communicates strictly in accordance with the team client mantra.
Owns and develops project plans to support client activities flawlessly.
Demonstrates effective use of support tools like RAID logs and critical issue discussions.
Interprets effectively quotes, maintains, and manages any changes to quotes.
Owns and leads study set up with the support of the PMII team.
Overall responsibility for project delivery in line with client expectations.
Coordinates internal activities to ensure timely project achievements.
Supports the development of PMII and PMI team members.
Responsible for client billing right first time and revenue realization.
Provides timely provision of reports and other critical information.
Ensures timely communication with all collaborators on order status.
Writes and reviews departmental SOPs, Project Plans, and other documentation.
Responsible for revenue recognition for assigned projects and verifies final information for the Accounting Department prior to invoice release.
Handles non-conformance issues and provides timely resolution.
Provides training to other team members as needed.
Participates in cross-functional business process improvement activities.
Demonstrates effective written and verbal communication skills, tailoring messages appropriately for various management levels.
Available for infrequent overtime work as necessary.
Minimum Requirements/Qualifications:
Ideally 1-2 years of successful experience in project management as an Associate/Assistant Project Manager.
Certification in Project Management by a recognized training institution (or working towards certification) is an advantage.
Understanding of GXP requirements in a pharma or CRO environment.
Flexible and adaptable with strong customer leadership skills.
Able to analyze problems and define customer-centric solutions.
Able to work with resilience and support team members.
Good interpersonal, verbal, written, and numerical skills.
A standout colleague.
Scientific degree required or other degree coupled with pharma/CRO equivalent work experience.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.