Job Information
Anywhere Real Estate Office Coordinator in Birmingham, Michigan
The Office Coordinator provides administrative support for the branch office and works closely with the Office Administrator. This position will assist with a wide variety of administrative tasks in addition to being available to answer questions and provide general administrative support to our agents. This position may also provide reception support to the front desk.
Essential Job Duties:
Agent Support : Responsible for supporting and providing exceptional customer service to all agents. This may include, but is not limited to, supporting many of the aspects of onboarding new agents in the office, inputting listings and assisting in the maintenance of the listing, being a first point of contact for our agents and ensuring that office events, reminders, changes to procedures, etc. are communicated to our agents.
Administrative : Responsible for a variety of administrative tasks. This may include but is not limited to, completion or review of sale and closing paperwork, auditing sales packets for necessary approvals, following up on missing or incorrect paperwork, ordering supplies, troubleshooting equipment issues, etc.
Reception : Responsible for providing a warm and welcoming environment for visitors and callers alike. This may include but is not limited to, answering phones and directing callers to the appropriate destination, checking and responding to voicemails as needed, welcoming on-site visitors and announcing visitors to appropriate personnel.
Other Duties:
Manage & maintain physical office space
Other duties as assigned
Qualifications:
1 year customer service experience required; Prior Real Estate strongly preferred.
Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft programs such as Outlook, Word, Excel, PowerPoint, and Publisher (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
Creative problem-solving skills.
Basic math skills which include addition, subtraction, multiplication, division, percentage, fractions and the ability to calculate commissions, interests and discounts.
Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
Customer focused, delivery oriented, good team member, values honesty and integrity
Position Type and Expected Hours of Work:
Travel typically not required.
Scheduled hours are based on business need.
Coldwell Banker® (https://www.coldwellbanker.com/) is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .
You’ll find our commitment to diversity reflected in our achievements:
Recognized as one of the World’s Most Ethical Companies since 2011.
Anywhere has also been designated a Great Place to Work since 2019.
Recognized by Fortune as one of America’s Most Innovative Companies.
Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.