Job Information
Aston Carter Collections Manager in Bethesda, Maryland
Job Title: Collections Manager
Job Description
We are seeking an energetic, positive, and results-driven Collections Manager to join our Accounting team. The ideal candidate will take ownership of all aspects of the collections process, demonstrating persistence and a willingness to take on additional responsibilities. This role requires an enthusiastic and detail-oriented professional with superb organizational skills. A precise and systematic approach, coupled with excellent Excel skills, will be crucial in managing the intricacies of our collections functions.
Responsibilities
Oversee and manage the collections process to ensure timely payment of outstanding invoices.
Formalize and execute the company's dunning process, adhering to industry best practices to achieve predictable and positive outcomes.
Analyze and resolve customer billing issues and disputes promptly and effectively, demonstrating ownership of the resolution process.
Act as the Highradius system administrator and superuser.
Work closely with various internal and external stakeholders to streamline collections activities.
Foster a collaborative and results-oriented work environment, contributing to a positive and energetic team culture.
Generate precise and error-free reports on key collections metrics regularly.
Analyze data to identify trends, assess policy effectiveness, and recommend improvements to optimize collections performance.
Essential Skills
Bachelor's Degree in Accounting, Finance or related field.
5+ years of Billing experience with at least 2 years in a Manager or Supervisory role.
Strong communication skills, attention to detail, and a strong work ethic.
Ability to lead a team effectively and foster a strong working culture.
Additional Skills & Qualifications
Professional certification (e.g., CPA or similar) is a plus.
Minimum of 5 years of experience in collections, with a strong experience in service provider, construction, or similar industry.
Proven track record of successfully managing collections functions and driving improvements in accounts receivable performance.
Advanced Excel skills, with the ability to create and maintain complex reports.
Proficiency in ERP systems; experience with Infor ISM and/or Highradius is a plus but not required.
Excellent verbal and written communication skills, with the ability to tailor messages based on the audience and situation.
Comfortable and proactive in making phone calls instead of relying on emails for collections efforts.
Work Environment
5 days onsite, 8-hour work day, 30 min lunch (unpaid), 7 am to 9 am flex hours (as long as it is a set schedule every day). Office is pit style cubicles, so they must be comfortable being out with others. Free parking for employees at a garage right next to the office and 3 blocks from the Bethesda Metro. The company is family-owned, with strong culture and involvement from the owners and C-suite executives. They promote work-life balance, flexibility, and opportunities for growth. The majority of contractors that have worked here are now full-time staff.
Pay and Benefits
The pay range for this position is $31.25 - $33.65/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bethesda,MD.
Application Deadline
This position is anticipated to close on Mar 31, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.