Job Information
Berkeley Food & Housing Project Clinical Case Manager in Berkeley, California
Compensation: $31.73-$33.65/hour DOEE
- Free Dental and Vision
- 19 Paid Holidays- Including 4 Mental Health Days (guaranteed paid holiday each month and most months a 3-day weekend!
- Retirement Plan with a match
- Paid Training
- 10-year anniversary sabbatical
- Flexible Spending Accounts
- Professional Development Allowance
- Paid Parental Leave benefit
- Discounted Pet Insurance
- Affordable Health Insurance (50% dependent coverage paid by employer)
- and many more!
Company Overview
For more than 50 years, Insight Housing (formerly, Berkeley Food and Housing Project) has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda County, San Francisco, Contra Costa County, Solano County, Sacramento County, San Joaquin County and Amador County. We are proud of our team members who are very dedicated to our missionof ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.
Program Overview
The Campus Interim Housing Program provides shelter and support services for people who are homeless in encampments in the City of Berkeley. The Campus Program includes provision of Housing Navigation to 23 units located in The Campus motel. Participants at this site will be provided with on-going housing navigation services to ensure support towards obtaining housing, as well as assistance with activities of daily living skills (ADLs), budgeting, and linkages to community resources.
Position Summary
Under supervision of the Program Manager, theClinicalCaseManagerwill be responsiblefor providing service coordinationandmental healthsupportand consultationtoparticipants residing at Interim Housing sites. TheClinicalCaseManagerwill create a mental healthmonitoring planforparticipants who are identified as having mental health needs during intake.This includesregular mental health check-ins andcounseling by mentalhealth professionals during theparticipants stay. They will also provide information aboutavailablemental health resources, including walk throughofthe Countys Behavioral Health Care Services, which include, but are not limited to, crisis and urgent care, drop-in and supportive services, education and advocacy, and mental health education and support. If aparticipantis already connected to mental health care, theClinical Case Managerwill reach out to their existing provider to coordinate care. Additionally, the Clinical Case Manager will provide ongoing assessment of participant mental health needs, crisis de-escalation, and coordination with emergency personnel when necessary.
Essential Duties and Responsibilities
Follow best practices for assisting program participants that align with Insight Housings professional standards and ensure excellent customer service. Best practices include but are not limited to low barrier access, harm reduction, trauma informed care, non-violent crisis intervention, motivational interviewing, and conflict management/de-escalation techniques.
Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals servedthrough interim housing programs.
Provide consultationto participants incollaboration with Housing Navigators,Resident Advocates, Program Manager and Program Coordinator.
In partnership with Program Manager, act as an agency liaison with AC Healthcare Services Agency (HCSA) in the use of the CHR. Complete and sign-off on Disability Verifications for Permanent Supportive Housing (PSH), if licensed.
Manage Community Healthcare Record (CHR) access and use across all Insight Housing programming.
Collaboratewith Program Managers,SeniorProgram Managers andHousing Navigators to coordinate on-site services and development of appropriate Housing Plans
Suppor a case load ofup to25 participants; providing mental health screening at referral, complete mental health assessment; including acting as a liaison to current providers, identifying potential resources if needed, completing necessary paperwork; assist explanation of program rules and relations and otherwise acclimate to the facility
Establish and maintain clear and effective communications with participants, ensure that their needs are met, assist them in the development and implementation of their treatment plans, and prepare them for warm hand offs to housing providers or other discharge plans.
Provide informal counseling, focusing on the participants immediate situation and needs.
Provide Cognitive/Behavioral types of intervention allowing the participant to work toward achieving their immediate goals and recognizing their strengths partnered closely with onsite team.
Provide mental health guidance to onsite team in weekly team case conferences.
Provide crisis assessment and interventionandassess the escalation of a situation.
De-escalate or make appropriate decisions to manage the safety of others and self, interface with crisis/emergency responders as necessary.
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