Job Information
State of Vermont Benefits Programs Specialist in Bennington, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1246436
Class Definition
Technical and limited social services work in the Department for Children & Families (DCF) of the Agency of Human Services involving the determination of applicant eligibility for financial assistance and other various DCF administered assistance programs including but not limited to 3SquaresVT, Medicaid, Temporary Assistance to Needy Families (TANF), General Assistance, Essential Persons and Fuel Assistance. Duties also include determination of applicant needs and referral to other appropriate resources and advocacy for services. Excellent communication skills are needed in working with applicants and program recipients. Work is performed under the supervision of an Economic Services Supervisor. All employees of the Agency of Human Services perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and results orientation.
Environmental Factors
Duties are primarily performed in an office setting, but private means of transportation should be available for necessary travel to training and/or meetings. Workload is typically heavy with a constant need for prompt, accurate decisions. Incumbents must be organized and able to function independently while balancing competing priorities. Clientele can present with a variety of challenges resulting in a need to calmly and professionally manage situations in which applicants may be in a heightened emotional state, angry, frustrated, unable to communicate, and/or discouraged.