Job Information
Oracle Certification Program Manager in BENGALURU, India
Job Description
As a certification program manager for SaaS, PaaS, Database, Java, MySQL, etc, you will facilitate and monitor the end-to-end exam development process, conduct continuous exams reviews and exam questions health checks, publish/republish examinations, liaise with geographically distributed product and training teams for continuous enhancements/upgrading in exam questions pools, solve customer escalations, and manage infringement investigations.
Career Level - IC3
Responsibilities
About Oracle University
Oracle University (OU) is committed to providing world-class training and an unbeatable educational experience. OU focuses on delivering superior training that enhances the adoption of Oracle technologies. As one of the largest corporate training organizations in the world, OU helps make technology strategies successful with the help of complete, flexible, and customized learning solutions that are delivered globally. The goal is to provide every OU student with a highly engaging learning experience through a range of learning products and services.
Primary Focus
As a Certifications Program Manager for SaaS, PaaS, Database, Java, MySQL, etc., you will:
Facilitate and monitor the end-to-end exam development and delivery process
Assess exam efficacy by reviewing exam questions and conducting health checks
Curate practice exams and help build them
Publish/republish exams
Liaise with geographically distributed product and training teams for continuous enhancements/upgrade to question pools, solve customer escalations, and manage infringement investigations
Roles and Responsibilities
Contribute to all aspects of high-impact Certifications projects from start to finish in close collaboration with engineering, training, and curriculum teams
Perform scope definition, job task analysis (JTA), and exam blueprint design
Train SMEs on Oracle style guidelines and exam development best practices
Set up and deploy Hands-on Performance based exams (HPEs) to create an immersive exam experience
Facilitate editorial reviews, technical reviews, and Angoff meetings for score setting
Monitor exam performance metrics such as trends, # of deliveries, pass rates, # of retakes, etc.
Conduct exam maintenance health check and gap analysis to improve exam efficacy
Implement Certification industry standards and best practices in exam deliverables
Engage globally with international teams and understand their specific requirements (localization, Japan business model) and business priorities around exam development and delivery
Collaborate to resolve escalated Service Requests
Collaborate on security issues and infringement investigations
Stay up-to-date with the latest versions and new features of Oracle products
Build a strong technical understanding of the product line to effectively engage with consultants, engineering teams, subject matter experts (SMEs), and instructors
To be successful in this role, we need someone who has:
Training and Instructional Design background
Understanding of Bloom's Taxonomy
Experience in conducting Job Task Analysis
Experience in the Certification industry
Understanding of Certification development standards and models
Experience in designing and developing exams
Exceptional writing, editing, and proofreading skills
Excellent communication skills
Understanding of what it takes to produce candidate value in an exam
Professionalism and confidence to defend exams, processes, and exam content
Professional Project Management skills
Strong customer orientation
Ability to make decisions independently
Exceptional organizational and planning skills
Excellent leadership and proven people skills
Strong initiative and ability to work independently with limited direction
Proven ability to work in a fast-paced environment with geographically distributed stakeholders
Ability to use critical thinking and problem-solving skills to write/evaluate technically sound and relevant Certification exam items that validate the skills of specific job roles
Basic Qualifications
Bachelor’s degree
3+ years of experience in exam development and facilitation of exam development workshops for Certification
Knowledge of Certification standards and best practices
Additional Qualifications
Oracle Certifications at the Oracle Certified Professional level
Previous experience with Certification exams as an SME
Technical writing and editing experience
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer