Job Information
COCC ADA (Americans with Disabilities Act) Test Coordinator in Bend, Oregon
ADA (Americans with Disabilities Act) Test Coordinator
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Position Details
Position Information
Position Title ADA (Americans with Disabilities Act) Test Coordinator
Classification Title Classified
Position Number B1160PD
Grade Level 16, steps 1-3
Starting Wage/Salary $21.02 - $21.87 plus exceptional benefits
Close Date 07/18/2024
Position Type/Employee Class Classified
Faculty Status Not applicable
FTE 1.0
Contract Months 12
Overtime Eligible Non-Exempt
Location
Hybrid Remote Work Eligible? No
Exceptional COCC Benefits Summary
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Primary Purpose
The ADA Test Coordinator will assist Disability Services and coordinate with faculty and students concerning ADA test preparation and implementation, while upholding policies and procedures.
Essential Duties and Responsibilities
Test Coordination:
Monitor and resolve discrepancies in accommodation/proctoring/student information.
Provide test security, proctor, and assure accessible formatting when delivering exams.
Collect, monitor, and reconcile all forms, files, and emails throughout the ADA test request and completion process.
Ensure the functionality of applicable technology as required for accessible testing.
Communications and Collaboration:
Provide and manage follow up communication with faculty, students and relevant departments on ADA test preparation process, reconciliation needs, and documentations of the process.
Assist students with scheduling accommodated testing appointments.
Assist faculty in completion of accommodated testing forms and test file delivery as directed by Disability Services in ADA testing protocols.
General Functions:
Comply with all applicable legal requirements relating to the activities of contracted and ADA related testing.
Perform all required functions of the position using the Disability Services computer system.
As directed by department staff, format instructional content to ensure accessibility per accommodation needs.
Monitor and maintain student confidentiality.
Department Specific
Knowledge, Skills, and Abilities
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
Ability to follow explicit directives of section 504 of the ADA and clarify points with Disability Services.
Knowledge and ability to troubleshoot software currently in use within Testing and/or Disability Services for accommodated students on a recurrent basis.
Ability to secure and track high-stakes testing materials.
Able to work independently with minimal supervision within a team environment.
Ability to take direction and complete trainings in a variety of methods including verbal, written, and shadowing the SSD team, and apply learned knowledge to position that adheres to expected guidelines and parameters.
Ability to stay current with testing software updates and instruct students, faculty, and fellow test proctors with regard to testing procedures.
Knowledge of and skills in Windows computer environment and MS Office, and ability to learn internal database systems.
Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
Knowledge of and ability to operate general office equipment (copier, fax machine, scanner, phones).
Ability to work cooperatively with, and contribute to, a diverse workplace.
Ergonomic Requirements
Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.
Minimum Requirements
Education:
- Associate’s degree or completion of equivalent college-level coursework.
Experience:
Two years of work experience training and supporting others in how to use software and delivering customer service in a team environment that requires confidentiality and accountability.
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process.
All employees are required to successfully complete and pass a background screen, which includes a criminal history check.
Preferred Qualifications
Education:
- Bachelor’s ’s degree.
Experience:
Experience working with computer-based testing programs.
Experience working with ADA compliance in an education or professional setting.
Experience working in a community college or university environment.
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.