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UnitedHealth Group Director, Pharmacy Operations or PIC - Baton Rouge, LA in Baton Rouge, Louisiana

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • Supervises, schedules, and evaluates all clinical, licensed, and supportive pharmacy personnel as it relates to the clinical services provided, sterile compounding, inventory control and purchasing

  • Managerial and leadership oversight of 6-12 direct reports and pharmacy team of 40-50 employees

  • Directs, coordinates, and supervises all pharmacy activities including drug preparation, sterile product preparation, dispensing and clinical pharmacy services

  • Ensures that all pharmacy operations, practices and procedures meet all licensing and standards requirements established by local, state and federal agencies as well as accrediting bodies (e.g. TBP, ACHC, URAC)

  • Ensures compliance with all controlled substances related rules, regulations, company policies and maintains proper communication and coordination with other departments and staff

  • All aspects of Pharmacy licensure, as required by the multiple states in which the branch is licensed

  • Oversight including compliance to and education for all accreditation programs including, ACHC, URAC, etc.

  • Monitors for compliance with all HIPAA regulations, adherence to all State and Federal regulations and laws, accrediting bodies (TJC, URAC, etc.), adherence to all infusion pharmacy accepted standards of practice, responsible for handling complaints and / or grievance programs

  • Sterile Product Complexes (SPC/Clean Room) operation, integrity and maintenance

  • Oversees all IV compounding procedures to ensure appropriate technique and compliance with industry, regulatory, accreditation and company standards

  • Provide oversight of the safety; appropriateness, and effectiveness of the pharmaceutical care provide to patients (consumers) as it relates to specialty products dispensed

  • Prioritizes and coordinates work, provides leadership to and reviews the work of assigned staff

  • Works to optimize standardized procedures and improve efficiency of subordinates

  • Sets team direction, resolves problems, and provides guidance to members of own team

  • May oversee work activities of other supervisors

  • Adapts departmental plans and priorities to address business and operational challenges

  • Oversees, reviews and handles escalated issues

  • Represents the organization in multi-disciplinary workgroups for business planning and project management

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor of Pharmacy or PharmD degree

  • Active, unrestricted Louisiana Pharmacist License

  • Willing and able to obtain additional state licensure(s), if necessary

  • 3+ years of Pharmacy leadership experience

  • 3+ years of active pharmacist experience

  • Experience and ability to work with leadership, clinicians and able to develop effective working relationships with cross functional staff / departments

  • Solid, demonstrated working knowledge of the regulations and processes related to sterile compounding and USP 797/800 guidelines

  • Solid understanding of state and federal laws regulations as they pertain to pharmacy

  • Proficient with Excel, Word, Outlook, PowerPoint

Preferred Qualifications:

  • Pharmacist licensure in the state of Arkansas

  • Multi-state pharmacist licensure

  • CPR+ pharmacy dispensing platform

  • Experience with home infusion services or clinical patient services

  • Demonstrated transformational leadership experience

  • Familiarity with some budgeting and reporting activities

  • Proven solid collaboration, interpersonal and communication skills

  • Demonstrated ability to work / present effectively across functions and with leadership levels

  • Demonstrated ability to work independently and within a team; excellent coaching / mentoring skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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