Job Information
Louisiana Department of State Civil Service Administrative Coordinator 4 in Baton Rouge, Louisiana
Administrative Coordinator 4
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4887518)
Apply
Administrative Coordinator 4
Salary
$2,732.00 - $4,682.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
207610
Department
LA State Board of Plumbing
Opening Date
03/31/2025
Closing Date
4/14/2025 11:59 PM Central
Description
Benefits
Questions
Supplemental Information
About this position:
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
Acting Decisively: The ability to make decisions quickly and effectively.
Demonstrating Initiative:The ability to assess information and take action independently to help the organization achieve its goals
Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization
Following Policies & Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided
Making Accurate Judgements: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards
Solving Problems:The ability to discover solutions to problems.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *
For further information about this vacancy contact:
Kaci Day
La State Plumbing Board
225-756-3434
kday@spbla.com
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Three years of experience or training in clerical work.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Concepts
Function of Work:
To perform complex, often specialized, paraprofessional duties that require independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.
Work requires individual discretion in the application of policies and procedures. Duties increase in scope and complexity, and consist mainly of departmental-program duties.
Level of Work:
Advanced.
Supervision Received:
General from higher-level clerical and/or supervisory personnel.
Supervision Exercised:
May supervise 1-2 lower-level personnel.
Location of Work:
May be used by all state agencies.
Job Distinctions:
Differs from Administrative Coordinator 3 by the presence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.
Differs from Administrative Program Specialist--A by the absence of professional-level duties that involve a variety of administrative functions or management of a departmental or statewide program.
Examples of Work
Clerical and Administrative Support:
Utilize Microsoft Word and Excel proficiently to create, edit, and manage documents and spreadsheets.
Draft, proofread, and send professional emails and correspondence.
Maintain and update licensing records, ensuring accuracy and compliance with regulations.
Public Interaction & Customer Service:
Assist applicants and licensees with inquiries related to licensing requirements and procedures.
Provide excellent customer service via phone, email, and in-person interactions.
Address concerns and escalate complex issues to the appropriate personnel when necessary.
Organizational & Time Management Skills:
Maintain an efficient filing system for electronic and physical documents.
Schedule and coordinate meetings, appointments, and deadlines.
Prioritize workload effectively to meet deadlines and operational needs.
Compliance & Accuracy:
Follow established procedures and guidelines to ensure compliance with state regulations.
Verify application information for accuracy and completeness before processing.
Communication
Works effectively independently.
Seek clarification and communicate effectively if instructions or processes are unclear.
Provide clear and concise information to applicants and colleagues to minimize errors and confusion.
Problem-Solving & Critical Thinking:
Identify issues or inconsistencies in applications and take appropriate corrective actions.
Offer solutions to improve efficiency and accuracy in licensing operations.
Adapt to changes in procedures, policies, and regulations as needed.
Confidentiality & Professionalism:
Handle sensitive applicant and licensing information with discretion and confidentiality.
Maintain a professional demeanor in all communications and interactions.
Adhere to ethical standards and best practices in administrative operations.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
AD: Rate your ability to act decisively based on our definition: The ability to make decisions quickly and effectively.
1= I have no experience and/or am uncomfortable acting decisively
2= I have limited experience or require assistance to act decisively
3= I can act decisively
4= I can act decisively and help others improve their ability to act decisively
02
AD: Explain your rating by providing specific and relevant examples in the box below.
03
AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.
1= I have no experience and/or am uncomfortable adapting to change
2= I have limited experience or require assistance to adapt to change
3= I can adapt to change
4= I can adapt to change and help others improve their ability to adapt to change
04
AC: Explain your rating by providing specific and relevant examples in the box below.
05
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
06
CE: Explain your rating by providing specific and relevant examples in the box below.
07
DIn: Rate your ability to demonstrate initiative based on our definition: The ability to assess information and take action independently to help the organization achieve its goals.
1= I have no experience and/or am uncomfortable demonstrating initiative
2= I have limited experience or require assistance to demonstrate initiative
3= I can demonstrate initiative
4= I can and help others improve their ability to demonstrate initiative
08
DIn: Explain your rating by providing specific and relevant examples in the box below.
09
DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.
1= I have no experience and/or am uncomfortable displaying professionalism
2= I have limited experience or require assistance to display professionalism
3= I can display professionalism
4= I can display professionalism and help others improve their ability to display professionalism
10
DPf: Explain your rating by providing specific and relevant examples in the box below.
11
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
1= I have no experience and/or am uncomfortable focusing on customers
2= I have limited experience or require assistance to focus on customers
3= I can focus on customers
4= I can focus on customers and help others improve their ability to focus on customers
12
FC: Explain your rating by providing specific and relevant examples in the box below.
13
MAJ: Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
1= I have no experience and/or am uncomfortable making accurate judgments
2= I have limited experience or require assistance to make accurate judgments
3= I can make accurate judgments
4= I can make accurate judgments and help others improve their ability to make accurate judgments
14
MAJ: Explain your rating by providing specific and relevant examples in the box below.
15
SP: Rate your ability to solve problems based on our definition: The ability to discover solutions to problems.
1= I have no experience and/or am uncomfortable solving problems
2= I have limited experience or require assistance to solve problems
3= I can solve problems
4= I can solve problems and help others improve their ability to solve problems
16
SP: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email