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Eagle Star Housing Assistant Case Manager in Batavia, New York

FULL POSITION DESCRIPTION: Tuesday-Saturday, day/evening shifts

Eagle Star Housing is a non-profit organization located in Upstate New York that has been providing transitional housing and supportive services to Veterans since 2012. We pride ourselves in providing the most comfortable and supportive environments possible to ensure Veterans can successfully reach their individualized goals.

Eagle Star Housing is looking for qualified candidates to provide supportive services to residents in a Permanent Supportive Housing program located at one site. These candidates should be passionate about access to affordable housing and working with those that have served in the United States Armed Forces. The primary goal is to assist Veterans in achieving increased stability and self-sufficiency using a strengths- based, Housing First approach.

Position Summary:

Under the direction of the Permanent Supportive Housing Manager, the candidate will assist in ensuring full capacity in 28 permanent supportive housing units under the guidelines of the Empire State Supportive Housing Initiative (ESSHI) for those that have served in the United States Armed Forces. Within these guidelines, and at the direction of the Housing Manager, Veterans will require case management, individualized service plans, coordination with outside providers and weekly structured activities to include life skills. Additional functions performed include goal planning, connecting clients to community resources, home visits, and rental payment monitoring. It also includes assisting Veterans in housing searches if they no longer require the supportive housing program. Work is accomplished by advising and motivating program participants to accomplish their goals.

Candidate will coordinate and work collaboratively with the Housing Manager to identify individualized resident needs are met. Candidate will assist residents in getting settled into their apartment and will ensure regular check-ins with those tenants to ensure successful transition. Candidate will collaborate with community partners, facilitate group activities, and maintain notes on each resident in an electronic medical record. Must be a good team player, have excellent written and verbal communication skills and be a self- starter. Must have a positive attitude and be a thoughtful and creative thinker.

Qualifications: Preferred candidate will have a bachelors degree in Human Services, Social Services, Psychology or related field. Experience in the human services field can be substituted for educational preferences. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Travel is required and an unrestricted license is mandatory. Must possess the ability to make independent decisions as necessary and have a working knowledge of computer technology. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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