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IBM Senior System Software Engineer - AIOps in Bangalore, India

Introduction

India Systems Development Lab (ISDL) is part of IBM Systems world-wide technology development lab. Established in 1996, the Lab is headquartered in India's Silicon Valley and startup hub - Bengaluru, with a strong presence in Pune and Hyderabad. Developers at ISDL deliver technology innovations across the entire Systems portfolio - z Systems, Power / OpenPOWER Systems and Storage. The team here works across the entire stack from processor design, firmware, operating system to software defined storage. The lab also focuses on innovations, thanks to the creative energies of the teams. The lab has contributed over 400+ patents in cutting edge technologies and inventions so far.

While computing veers towards cognitive, cloud, mobile, social, and security, the lab has significantly contributed to not just new products focused in these areas, but has also ushered in new development models such as Agile, Design Thinking and DevOps.

Your Role and Responsibilities

Who you are:

A career in IBM means you'll be part of a team that transforms our customers challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM Z is the world's most powerful business platform. 68% of enterprise production workloads, 80% of structured enterprise data, and 55% of all enterprise transactions, including more than 50% of the back-end transactions generated from mobile enterprise applications run on IBM Z. Before this backdrop, our team is embarking on an exciting journey to usher in the era of AIOps in zSystems Software.

We are seeking a skilled developer to join our IBM development team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages. The z Performance and Systems Test (PST) team is looking for an experienced developer with the following skills to deliver key capabilities to the market. The PST team ensures the new capabilities in our zAIOps portfolio undergo full e2e testing and provides environment to help create demonstration videos and assets for our products.

What you'll do:

"Are you passionate about IBM Z ? Do you have a passion for product development on z/OS ? If you want to work in a collaborative, team-driven environment with a group of experienced software engineers who want to deliver great technology, read on!

The zAIOps team is looking for developers who show the initiative and thrive at tackling problems. The AI landscape as a whole is rapid paced and comes with ever developing requirements, which you as a developer would be required to help design and engineer solutions that innovate within that environment. This will include understanding AI principals with data manipulation and transformation, prompt engineering, and model validations as we look to build up high quality solutions.

Your main duties will include designing and implementing new features, optimising and maintaining existing code, and ensuring the software meets high-quality standards through testing and debugging. You will also work closely with other developers, designers, and product managers to ensure the software meets user needs.

  • Enjoy the challenge of finding and resolving complex technical issues.

  • Are curious by nature: creative by default: passionate about the promise of technology.

  • Value teamwork while leading by example.

  • Remember to always bring empathy to the client, team, design, or task.

  • Have an interest in and understanding of modern software architectural patterns.

  • Have an interest in, understanding of, or experience with Design Thinking.

  • Bring strong verbal and written communication skills as well as technical skills.

As a member of this dynamic team supporting the delivery of enterprise software for a large user base, you demonstrate leadership, technical curiosity, a self-starter, creativity as well as forward-thinking with a passion for growth and innovation.

How we'll help you grow:

Skills you will develop:

  • Works as part of a project team, regularly communicating with project stakeholders on project progress and status.

  • Work in a dynamic, collaborative environment to understand requirements, design, code and test innovative AI solutions and demonstrate these solutions

  • Integrate with other teams across IBM to identify and build AI solutions that infuse and incorporate into Z Software portfolio.

  • Employ IBM's Design Thinking to validate user scenarios to develop solutions with high performance, security, quality, and stability. 

  • Performs root cause analysis to quickly identify and resolve issues.

  • Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members

  • Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.

Required Technical and Professional Expertise

  • 8 to 12 years of relevant experience

  • Knowledge about ServiceNow installation and configuration is required including End to end portfolio Testers - Define workloads, application needs, scripts for repeatability, Exercise test scenarios

  • Test Automation experts to automate our PST environment setup, maintenance and defined test cases

  • Distributed skills: update/upgrade xLinux machines with OS distributions and new service, remediate security vulnerabilities/failed scans. Install and configure new products (or new versions of products) including: ServiceNow, ELK, Splunk, SMU, zChatOps, zDS, ZLDA, and other openshift-/docker-/k8s-based products.

  • Z skills: knowledge of configuring/using any of the following products: zAPM Connect, ZAA, CICS, MQ, IMS, zWIN, CDP, IZWS, DWC, WMLZ, OMEGAMON.

  • Development/Automation of new hybrid cloud applications: distributed applications that call zOS subsystems CICS, CTG, IMS, MQ, CTG, DB2, etc. to drive workloads.

  • Strong and independent analytics and problem-solving skills.

  • Experience with git, other source control practises, and various development tools and IDE's.

  • Good communication skills and be able to work effectively in a global team environment.

  • Able to guide a team of lesser experienced professionals.

Preferred Technical and Professional Expertise

  • Experience with DevOps and Cloud computing - Docker, Kuberenetes, Openshift

  • Agile Application Development & Scrum methodologies.

  • Familiarity with z/OS and mainframe technologies.

  • Experience with Continuous Integration / Continuous Delivery (CI/CD) methodologies

  • Familiar with cloud-based platforms and services

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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