Job Information
Kennedy Krieger Institute SCHEDULING COORDINATOR - NEUROPSYCHOLOGY in Baltimore, Maryland
Overview
The Scheduling Coordinator I will be responsible for all Patient Services Specialists’ duties and scheduling patient appointments, collecting patient and treatment information, communicating cost estimates, which includes patient liability along with helping to establish and coordinate payment arrangements.
Responsibilities
Responsible for complete and accurate patient registration/check in.
Collect copays, provide receipts, and provide timely accounting for all collected cash and payments. Identify discrepancies and immediately work with the Manager to resolve issues.
Obtain necessary and required information for both registration and financial documentation needed to complete the check in process.
Answers phones, direct calls as needed and return calls to answer inquires/questions and provide accurate and timely follow up.
Schedules new appointments from workqueues in addition to emails sent by providers.
Maintains regular contact with patients, clinics and department regarding pending insurance clearances, coverage, issues, and/or follow-up activity.
Maintains a general and updated understanding of insurance requirements as they related to the Care Center.
Retrieves and assesses system information related to insurance authorization for patient services from the Patient Access department.
Assist Manager with training new Patient Services Specialists I & II.
Qualifications
EDUCATION:
High School Education required
Associate’s degree in related field preferred
EXPERIENCE:
- 1 to 3 years of related experience required.
Benefits
We require full COVID vaccination or documentation of medical and/or religious exemption(s) approval for this job as we are a healthcare institution committed to putting health and safety first for our patients, students, employees, and the communities we serve.
Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.
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Vacancy ID 10241
Pos. Category Administrative and Office Support
Job Location : Street 1750 E. Fairmount Avenue
# of Hours 40.00
Job Locations US-MD-Baltimore
Pos. Type Regular Full Time
Department : Name Neuropsychology
Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet