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TEKsystems Salesforce Business Analyst (Sales Cloud Experience Required) in Baltimore, Maryland

salesforce business analyst

Top Skills Details

1.) Senior Business Analyst with Salesforce Sales Cloud experience (3+ years in Sales Cloud)

2.) Strong data analysis experience and creating SQL queries

3.) Extensive knowledge using agile methodologies and driving agile in delivery teams.

Description:

This department reports up through Commercial Operations and supports all business lines, commodities and functional areas throughout the organization.

The Senior Business Architect (BA) uses business knowledge and technical expertise to develop information system solutions to support business strategies. As a member of the CBS team, you will collaborate directly with Business leads, IT infrastructure teams, and any other teams necessary to align technology choices. The systems, tools, and processes are of critical importance to Constellation’s operations and success. As a Salesforce BA on an agile delivery team you will have the opportunity to guide the business in improving processes, products and services through data analysis, change management, quality assurance, data repairs, report development, and project management.

  1. Identify appropriate IT solutions and strategies that support business unit strategies and accomplish goals. Maintain relationships with business and IT partners to build influence and secure buy-in for governance functions. Assists with planning and coordination of requirements to drive solutions. (30%)

  2. Maintain and enhance engagement with business, IT partners and other stakeholders. (20%)

  3. Apply knowledge of key business unit processes, systems, and initiatives and maintains knowledge of industry and IT trends. Contribute to strategy development. (20%)

  4. Apply technical knowledge to assist team thru queries, data analysis, data repair, code development, and other. (15%)

  5. Assist IT Architecture and Engineering community to appropriately plan the introduction of new technologies (5%)

  6. Mentor, coach, and train more junior/less experienced team members to raise overall team capabilities. (5%)

  7. Maintain technical knowledge and business acumen within own discipline or function (5%)

Minimum requirements:

• 4-year degree in computer science, engineering, mathematics, or a hard science and a minimum of 5 to 7 years of experience

• Broad understanding of business processes

• Previous experience in developing requirements, business processes, opportunity assessments and technical alternatives

• Understanding of programming concepts, data structures, and algorithms

• Should be self-driven and able to provide leadership in different team configurations, including waterfall project development, agile delivery teams, and support organizations.

• Excellent communication skills – able to effectively diagnose (highly technical information in non-technical terminology), strategize a sustainable resolution and communicate it (written or verbal)

• Salesforce experience, strong SQL, Agile experience

• Sales Cloud or Service Cloud expertise

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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