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ePayPolicy Product Commercialization Manager in Austin, Texas

 

ePayPolicy offers easier payment tools, built for insurance. ePayPolicy's products bring insurance payments up to speed for agencies, carriers, MGAs, and PFCs, with secure online payment pages, automated check processing, and payables reconciliation. 6,500+ insurance companies trust ePayPolicy and our expert, live support team to handle their payments every day.

We’re based in Austin, TX, and have clients in all 50 US states and Canada. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital. 

Job Description

We are seeking a talented Product Commercialization Manager  to join our team. In this mission-critical role, you will collaborate closely with the Head of Product, Sales, and Marketing to define and execute the GTM market product strategy.

 

In this role, you will:

  • Gather customer feedback and insights through surveys, user interviews, and other feedback channels.

  • Develop a deep understanding of the target audience, their pain points, and preferences.

  • Identify opportunities for product differentiation and innovation based on market analysis.

  • Analyze competitor functionality and market positioning to identify opportunities for differentiation.

  • Develop and model the revenue impact of new product features and go-to-market initiatives.

  • Comfortable with writing SQL queries to analyze product performance data.

  • Craft compelling product recommendations and define success metrics that align with the overall portfolio vision.

  • Define product positioning, messaging, and promotional efforts.

  • Create clear and concise communication materials to present strategies and recommendations to senior leadership.

  • Collaborate closely with cross-functional teams (Product, Marketing, Sales, Customer Success) to 

  • define & recommend product packaging and pricing strategies based on opportunities and market analysis. 

  • ensure a seamless go-to-market process.

  • Define key performance indicators (KPIs) to assess the success of product initiatives.

  • Track and analyze product performance against KPIs and provide actionable insights.

    What you bring:

  • 3+ years of product strategy and 7+ years of overall GTM experience within the tech industry (prior insurtech, insurance or marketplace experience is a plus)

  • Proven track record of developing and executing successful go-to-market strategies

  • Excellent communication and presentation skills, with the ability to influence and persuade senior stakeholders

  • Fast-paced, nimble, and a self-starter who thrives in a dynamic environment

  • Exceptional presentation skills

  • Working experience in Excel, SQL or Google BigQuery

    Why ePayPolicy

  • Competitive salary

  • Comprehensive benefits package with employer-paid basic life and disability premiums

  • 401K

  • Unlimited PTO

  • Company-sponsored quarterly “ePayItForward” initiatives 

  • Supportive and inclusive company culture with a focus on work/life balance

  • Fully-stocked kitchen

  • Lunch stipend when working onsite

  • Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)

  • Huge opportunity for growth

    We operate on a hybrid schedule for in-office employees. Standard schedules are three days per week in the office, however, the cadence and days are determined by each team and manager. 

     

    ePayPolicy Hiring Practice

    We value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team. 

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