Job Information
University of Colorado Financial Aid Operations Processor in Aurora, Colorado
Financial Aid Operations Processor - 34037 University Staff
Description
University of Colorado Anschutz Medical Campus
Department: Office of Financial Aid and Scholarships
Job Title: Financial Aid Operations Processor
Position #: 00817789 – Requisition #:34037
Job Summary:
Supervision Received:
Supervision Provided:
Key Responsibilities:
Financial Aid Processing – 65%
Work independently using critical thinking skills to review documentation submitted by students for completeness and compliance with institutional policy and federal requirements.
Review financial aid application for accuracy and ensure eligible aid is packaged and disbursed promptly.
Run and review exception reports and resolve errors while ensuring compliance with state and federal regulations.
Identify and resolve errors related to the origination and disbursement of Federal Direct and private student loans and Federal and State of Colorado grants.
Perform verification, manual packaging, and/or correct any discrepancies as needed.
Complete necessary application corrections and award adjustments based on student requests and circumstances.
Perform Return of Title IV Calculation (R2T4).
Assist in processing federal Direct Loans, Federal Graduate PLUS Loans, Federal Parent PLUS Loans, Private Student Loans, Short-Term Loans, Institutional Loans, and Emergency Loans.
Assist in processing AmeriCorp.
Run SAP, review and correct errors and process appeals.
Process and award scholarships, CASFA applications, and assist financial aid and scholarship appeal requests.
Customer Service – 10%
Thoroughly document student communication in the student information system, including email, phone calls, text messages, and virtual meetings.
Assist in answering and/or responding to emails, phone calls, voicemails, and video conferencing.
Assist in developing and delivering content for orientations, financial literacy presentations, and entrance and exit counseling.
Continuous Professional Development – 10%
- Maintain current knowledge of college policies and processes and relevant accreditation and regulatory requirements.
Collaboration with internal and external stakeholders – 10%
- Collaborate with the Systems and Operations Specialist and other team members to identify processing roadblocks, suggest, test and assist with the implementation of solutions.
Other duties as assigned – 5%
- Perform other duties as assigned.
Work Location:
Hybrid
Why Join Us:
Position #: 00817789 – Requisition #:34037
Job Summary:
Supervision Received:
Supervision Provided:
Key Responsibilities:
Financial Aid Processing – 65%
Work independently using critical thinking skills to review documentation submitted by students for completeness and compliance with institutional policy and federal requirements.
Review financial aid application for accuracy and ensure eligible aid is packaged and disbursed promptly.
Run and review exception reports and resolve errors while ensuring compliance with state and federal regulations.
Identify and resolve errors related to the origination and disbursement of Federal Direct and private student loans and Federal and State of Colorado grants.
Perform verification, manual packaging, and/or correct any discrepancies as needed.
Complete necessary application corrections and award adjustments based on student requests and circumstances.
Perform Return of Title IV Calculation (R2T4).
Assist in processing federal Direct Loans, Federal Graduate PLUS Loans, Federal Parent PLUS Loans, Private Student Loans, Short-Term Loans, Institutional Loans, and Emergency Loans.
Assist in processing AmeriCorp.
Run SAP, review and correct errors and process appeals.
Process and award scholarships, CASFA applications, and assist financial aid and scholarship appeal requests.
Customer Service – 10%
Thoroughly document student communication in the student information system, including email, phone calls, text messages, and virtual meetings.
Assist in answering and/or responding to emails, phone calls, voicemails, and video conferencing.
Assist in developing and delivering content for orientations, financial literacy presentations, and entrance and exit counseling.
Continuous Professional Development – 10%
- Maintain current knowledge of college policies and processes and relevant accreditation and regulatory requirements.
Collaboration with internal and external stakeholders – 10%
- Collaborate with the Systems and Operations Specialist and other team members to identify processing roadblocks, suggest, test and assist with the implementation of solutions.
Other duties as assigned – 5%
- Perform other duties as assigned.
Work Location:
Hybrid
Why Join Us:
00817789 – Requisition #:34037
Job Summary:
Supervision Received:
Supervision Provided:
Key Responsibilities:
Financial Aid Processing – 65%
Work independently using critical thinking skills to review documentation submitted by students for completeness and compliance with institutional policy and federal requirements.
Review financial aid application for accuracy and ensure eligible aid is packaged and disbursed promptly.
Run and review exception reports and resolve errors while ensuring compliance with state and federal regulations.
Identify and resolve errors related to the origination and disbursement of Federal Direct and private student loans and Federal and State of Colorado grants.
Perform verification, manual packaging, and/or correct any discrepancies as needed.
Complete necessary application corrections and award adjustments based on student requests and circumstances.
Perform Return of Title IV Calculation (R2T4).
Assist in processing federal Direct Loans, Federal Graduate PLUS Loans, Federal Parent PLUS Loans, Private Student Loans, Short-Term Loans, Institutional Loans, and Emergency Loans.
Assist in processing AmeriCorp.
Run SAP, review and correct errors and process appeals.
Process and award scholarships, CASFA applications, and assist financial aid and scholarship appeal requests.
Customer Service – 10%
Thoroughly document student communication in the student information system, including email, phone calls, text messages, and virtual meetings.
Assist in answering and/or responding to emails, phone calls, voicemails, and video conferencing.
Assist in developing and delivering content for orientations, financial literacy presentations, and entrance and exit counseling.
Continuous Professional Development – 10%
- Maintain current knowledge of college policies and processes and relevant accreditation and regulatory requirements.
Collaboration with internal and external stakeholders – 10%
- Collaborate with the Systems and Operations Specialist and other team members to identify processing roadblocks, suggest, test and assist with the implementation of solutions.
Other duties as assigned – 5%
- Perform other duties as assigned.
Work Location:
Hybrid
Why Join Us:
Diversity and Equity:
Qualifications:
Minimum Qualifications:
A bachelor's degree in any discipline from an accredited institution.
Substitution : A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
One (1) years of professional level experience working in operations or systems in a financial aid and scholarships office.
Applicants must meet minimum qualifications at the time of hire.
Preferred Qualifications:
A master's degree in any discipline from an accredited institution.
Experience working with Oracle PeopleSoft within a higher education environment.
Experience overseeing data maintenance related to compliance.
Bilingual.
Competencies/Knowledge, Skills & Abilities:
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills applied consistently to external and internal customers.
Flexibility to quickly change priorities as needed and to adapt to changes in processes and procedures.
Ability to keep sight of desired high-level outcomes through the handling of day-to-day tasks.
Ability to perform assigned tasks with accuracy and efficiency.
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Demonstrated ability to work successfully and independently on assignments as well as collaborate with other team members to support office productivity.
Collaborate with other team members to support office productivity.
How to Apply:
Screening of Applications Begins:
7/10/2024
Anticipated Pay Range:
hiring range
ADA Statement:
Background Check Statement:
Vaccination Statement:
Job Category
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Posting Date
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The Financial Aid Operations Processor, as part of the CU Anschutz Financial Aid and Scholarships Office team, is responsible for ensuring that financial aid has been awarded and disbursed appropriately. In addition, this position processes various types of financial aid eligibility and will make professional judgment determinations, as well as assist other team members with understanding the applicable regulations and university policies and procedures related to these types of aid processing. The position will be responsible for monitoring workflow and ensuring that student aid is processed timely and correctly and will follow established procedures to process student financial aid by accurately inputting data into the University's student information system and Federal Student Aid systems. Financial Aid Operations Processors review error reports and make corrections as needed and work as a team to identify processing roadblocks and suggest improvements to the leadership within the Financial Aid and Scholarships Office. The Financial Aid Operations Processor will report to the Systems and Operations Specialist at CU Anschutz. None
– this role is eligible for a hybrid schedule and as needed for in-person meetings.
The University of Colorado Anschutz Medical Campus (CU Anschutz) is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected, and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit https://apptrkr.com/get_redirect.php?id=5356600&targetURL=Financial Aid Operations Processor
The Financial Aid Operations Processor, as part of the CU Anschutz Financial Aid and Scholarships Office team, is responsible for ensuring that financial aid has been awarded and disbursed appropriately. In addition, this position processes various types of financial aid eligibility and will make professional judgment determinations, as well as assist other team members with understanding the applicable regulations and university policies and procedures related to these types of aid processing. The position will be responsible for monitoring workflow and ensuring that student aid is processed timely and correctly and will follow established procedures to process student financial aid by accurately inputting data into the University's student information system and Federal Student Aid systems. Financial Aid Operations Processors review error reports and make corrections as needed and work as a team to identify processing roadblocks and suggest improvements to the leadership within the Financial Aid and Scholarships Office. The Financial Aid Operations Processor will report to the Systems and Operations Specialist at CU Anschutz. None
– this role is eligible for a hybrid schedule and as needed for in-person meetings.
The University of Colorado Anschutz Medical Campus (CU Anschutz) is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected, and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit https://apptrkr.com/get_redirect.php?id=5356600&targetURL=
The Financial Aid Operations Processor, as part of the CU Anschutz Financial Aid and Scholarships Office team, is responsible for ensuring that financial aid has been awarded and disbursed appropriately. In addition, this position processes various types of financial aid eligibility and will make professional judgment determinations, as well as assist other team members with understanding the applicable regulations and university policies and procedures related to these types of aid processing. The position will be responsible for monitoring workflow and ensuring that student aid is processed timely and correctly and will follow established procedures to process student financial aid by accurately inputting data into the University's student information system and Federal Student Aid systems. Financial Aid Operations Processors review error reports and make corrections as needed and work as a team to identify processing roadblocks and suggest improvements to the leadership within the Financial Aid and Scholarships Office. The Financial Aid Operations Processor will report to the Systems and Operations Specialist at CU Anschutz. None
– this role is eligible for a hybrid schedule and as needed for in-person meetings.
The University of Colorado Anschutz Medical Campus (CU Anschutz) is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected, and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=http://www.cuanschutz.edu) . CU Anschutz is a unique campus at the University of Colorado with the missions of Education, Research, Patient Care and Community Service. Being part of the Enrollment Operations team as a member of the Financial Aid and Scholarships Office means being part of supporting students who have the potential to change the world through their practice and/or research. Through collaboration, partnership, and leadership in every role, the team members in the Financial Aid and Scholarships Office provide service that is centered on every student to help them achieve their educational and professional goals. The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=https://www.cu.edu/employee-services/benefits-wellness) .
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Mercy Booth, Mercy.Booth@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=Mercy.Booth@cuanschutz.edu)
Applications will be accepted until finalists are identified, but preference will be given to complete applications received by . Those who do not apply by this date may or may not be considered.
The starting for this position has been established as: $48,989 - $55,000. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=http://www.cu.edu/node/153125)
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=hr.adacoordinator@cuanschutz.edu) .
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .
Application Materials Required: Cover Letter, Resume/CV, List of References : Academic Services : Hybrid Department: U0001 -- Anschutz Med Campus or Denver - 20659 - VCSSLS-AVCSESS-Financial Aid : Full-time : Jun 24, 2024 : Ongoing Posting Contact Name: Mercy Booth Posting Contact Email: Mercy.Booth@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5356600&targetURL=Mercy.Booth@cuanschutz.edu) Position Number: 00817789jeid-a158c08011e5ff4ba22ac327e24dfa5e
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.