Job Information
State of Maine, Bureau of Human Resources Workers' Compensation Assistant Case Manager - Public Service Coordinator I in Augusta, Maine
Workers' Compensation Assistant Case Manager - Public Service Coordinator I
Augusta , Maine , United States | Human Resources | Full-time | Partially remote
Apply by: April 8, 2025
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BUREAU OF HUMAN RESOURCES
OFFICE OF EMPLOYEE HEALTH & WELLNESS, WORKERS' COMPENSATION
Opening Date: March 25, 2025
Closing Date: April 8, 2025
Job Class Code: CA23
Grade: 23
Salary: $54,017.60 - $76,232.00/Annually
Position Number: 004300057
Help join our mission to make the State of Maine, THE Employer of Choice!
JOB DESCRIPTION
The Office of Employee Health & Wellness, Workers’ Compensation is responsible for the State’s self-insured workers’ compensation program. Through collaborative partnerships and initiatives, we focus on preventing workplace injuries and ensuring that injured State of Maine employees receive essential services, including medical care and compensation.
This role is responsible for managing a small caseload of workers’ compensation claims for State of Maine employees. Additionally, the position supports the daily management of claims by collecting information from various internal and external sources. Work is carried out with limited supervision.
DUTIES INCLUDE BUT NOT LIMITED TO:
Conducts supervisory workers’ compensation training for new supervisors.
Prepares files for mediations and hearings.
Performs provider bill and claim audits.
Responds to requests from the State of Maine’s legal teams and other partners.
Prepares bills for potential agreements or decrees.
Updates, tracks and maintains the subrogation spreadsheet.
Tracks and maintains a legal spreadsheet for claims.
Schedules and prepares medical packages for evaluations.
Sends files to attorneys/advocates.
Prepares medical/bill indices.
Compiles quarterly, monthly, and yearly departmental reports.
MINIMUM QUALIFICATIONS
Combination of related post-secondary education, training, or experience demonstrating knowledge and understanding of Workers’ Compensation claims management functions and processes.
Preference will be given to applicants with experience in workers’ compensation claims management and proficiency in Microsoft office including Excel, Word, Power Point, Teams and Outlook.
If you have these key skills, please apply!
Strong organization skills.
Keen attention to detail and accuracy.
Knowledge of workers' compensation procedures and practices.
Knowledge of applicable laws, rules, regulations, policies, and procedures.
Ability to understand and apply policies and procedures.
Ability to prioritize and adapt to shifting priorities.
Ability to communicate clearly and effectively (verbal & written).
Ability to work and plan independently.
Ability to handle a variety of competing priorities and deadlines.
Ability to train others.
Ability to document files accurately.
Ability to gather information from multiple sources.
Ability to verify, code, and reconcile information on standard documents.
Ability to use applicable computer programs.
Ability to negotiate agreements and settlements.
Ability to establish and maintain effective working relationships (internal and external).
Why You'll Love Working with Us...
We are excited that you're interested in the position we are offering! We take great pride in providing resources and services that help our employees return to the work they love. What makes us stand out? Beyond our passion for our mission and commitment to our employees, we actively support initiatives like workstation ergonomics and return-to-work programs. If you're seeking a hardworking, supportive, and fun team to thrive with, we are the ideal choice.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
Retirement Plan – The State contributes the equivalent of 18.09% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.