Job Information
Aston Carter VP Of Services in Auburn, Washington
Description:
• Ensure all departments are meeting KPI’s and contributing to company growth and revenue goals.
• Use analytics, business knowledge, industry best practices, and team member insights that drive profitable results.
• Provide teams with leadership and clear direction. Motivate and inspire team members to rally around company objectives.
• Ensure teams get the training and support they need to provide quality Septic, Drain Cleaning, Electrical and Sewer work.
• Cultivate employee engagement across all departments and promote a healthy work environment.
• Provide direct reports with coaching, development, and growth opportunities.
• Hold all team members accountable to personal growth, licensing/training, reaching goals and following processes.
• Foster a Core Values focused environment via leading by example and discussing Core Values in decision making.
• Ensure customer complaints are properly resolved, resulting in quick, favorable resolutions.
• Manage annual budget. Control expenses to meet or exceed plan.
• Ensure sufficient staff levels to meet revenue goals and customer demand.
• Evaluates workloads/personnel schedules to maximize efficiency in profit and customer satisfaction.
• Facilitate operations and budget meetings with managers to increase productivity levels.
• Oversee facility management and ensure teams have the resources and supplies necessary.
• Oversee safety compliance: training, tracking, assessments, OSHA reporting, and incident investigations.
• Provide timely insights to the Executive Leadership Team and Ownership.
Additional Skills & Qualifications:
• Ability to communicate effectively - inspire and lead others to attain company goals.
• Proven track record of achieving operational excellence through strong people and performance management.
• Track record of managing complex work groups across shifts, locations, and experience levels in a Service Industry.
• Demonstrated ability to influence change and initiate actions that have strategic impact and drive a high-performance culture.
• Strong track record of effectively using analytics to guide optimal operations and quality outcomes.
• Highly organized with exceptional follow-through, and quick, sound decision-making abilities.
• Excels in a fast-paced, goal-driven environment with the ability to adapt quickly to change.
• Minimum 5+ years of experience working as a service provider in the field (Septic, Sewer, Plumbing).
• Minimum 5+ years of experience of operations management, Service Industry Required (Septic, Sewer, Plumbing).
• Experience with Service Titan field service management software preferred.
We reserve the right to pay above or below the posted wage
based on factors unrelated to sex, race, or any other protected classification.
Eligibility requirements apply to some benefits and may
depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life &
AD&D)
Short and long-term disability
Health and Dependent Care Spending Accounts (HAS
& DCFSA)
Transportation benefits
Employee Assistance Program
Time off/Leave (PTO, Vacation, or Sick Leave)
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.