Job Information
CoStar Realty Information, Inc. Senior Data Operations Analyst in Atlanta, Georgia
Senior Data Operations Analyst
Job Description
Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar Real Estate Manager is looking for a Senior Data Operations Analyst to join a highly motivated team that is responsible for the daily operations of CoStar’s data environments. The ideal candidate enjoys tackling complex problems and excels at collaborating with customers and internal teams. Will be responsible for solving challenging and time-sensitive production issues focused on CoStar/Customer integrations. Must understand database environments, ETL and triage tools. Enjoys solving problems and making our customer successful.
This position is located in our Atlanta, GA office and offers a hybrid schedule of 3 days onsite, 2 days remote.
Responsibilities
Serves as liaison for customers for professional service and support requests
Troubleshoot simple and complex integration errors / issues with assistance
Analyze and maintain integration processes, procedures and requirements
Developed understanding with database technology with proficiency in dealing with data formats including Microsoft Excel, Access, SQL and other formats
Coordinate with Client Services Team members to ensure adherence to SLA requirements
Support all work management and quality control processes
Demonstrate proficiency in requirements gathering, gaining customer approval, execution, testing and delivery of professional services requests for CoStar Real Estate Manager Customers’ integrations with assistance from lead or Manager.
Work in coordination with Business Relationship Managers to expand customer adoption
Assist in Providing support for high priority issues through either a late shift or an on call services.
Basic Qualifications
Bachelor’s degree in computer science or a related field from an accredited, not for profit university or college.
5+ years of experience with SQL Server; writing advanced SELECT and UPDATE statements. Capable of reading SQL Procedures / SQL Server Jobs and get the general idea of function.
Proficient in requirements gathering, gaining customer approval, execution, testing and delivery of professional services requests for CoStar Real Estate Manager Customers with minor assistance when needed.
Analytical, technical, and problem-solving skills
Must possess strong oral and written communication skills.
Proficiency in handling database technology including MS SQL Server, ETL Tools (SSIS or equivalent), Informatica, Mulesoft, AppConnect, Microsoft Excel, Access, SQL and other formats
Ability to define problems, collect data, establish facts, and draw valid conclusions to benefit the organization and maintain client satisfaction. Also, must have the ability to see consequences of choices for solutions provided.
Work well in a team environment, as well as independently
Work with little supervision and manage time and priorities in a demanding environment
Possess technical understanding of Web-based application environments, be proficient in Microsoft Office Professional
Proficient with customer management tools, Salesforce / TFS
A track record of commitment to prior employers.
Preferred Qualifications
Proficient in using Costar software
Proven ability to train and mentor others in this position
Experience with commercial real estate – knowledge of real estate industry specific business processes
What’s in it for you?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
#LI-CT5
#LI-hybrid
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com .