Job Information
AAA Cooper Transportation Customer Service Clerk - Full Time in Athens, Georgia
AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.
AAA Cooper Customer Service Clerks are a vital part of customer relations. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:
Health, Dental and Vision Insurance
Company Health Savings Account Contributions
401k with company match
Company paid life insurance
Long Term Disability
Dependent Life Insurance
Accidental Death & Dismemberment Insurance
Wellness programs
Paid Holidays
Paid vacation
Weekly direct payroll deposits
Tuition Reimbursement Program
Employee Assistance Program
Requirements:
Must be able to type 50+ WMP, work flexible hours, dependable, professional customer service skills, experience with office equipment, personal computer, copier, fax, scanner, calculator and fax machine.
Position Responsibilities:
Answer phone calls, faxes and emails pertaining to customer questions
Take pickup requests
Enter rate requests on behalf of customers
Investigate all overages, shortages and damages to determine the cause and responsibility so that future occurrences may be prevented
Reimburse customers for damage to or loss of freight through claim process
Perform other work related duties as requested
Category: Service Center Administration