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Summary The position is in the Prosthetics Program of the VA Pittsburgh Healthcare System. The employee is responsible for the performance of secretarial duties for the Prosthetics Program Leader and support of prosthetic staff and program. This important role is the incoming communication center for Prosthetics. They handle Veterans and vendors who present themselves with a variety of inquiries and issues. All correspondence both incoming and outgoing process through this hub position. Responsibilities Secretarial duties for the Prosthetics Program Leader and filing support for the Prosthetic Purchasing Agents. Content includes correspondence, material for publication, reports, memoranda, meeting minutes, forms and other official documents. Documents are prepared in proper format and proofread for spelling, grammar and other errors. Answers telephone calls, screens and greets visitors and veteran patients, monitors correspondence and mail. Acts as timekeeper, maintain leave calendar. Coordinates conferences and meetings. Completes forms for training, funding, travel reimbursement, etc. Prepares and maintains personnel files. Maintains records of required employee training. Makes proper disposition of medical and administrative records. Maintains a calendar of action items. Orders supplies. Enters work orders. Serves on hospital committees, task forces and work groups. Serves as PIV sponsor. Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible: not authorized Telework: not authorized Virtual: This is not a virtual position. Position Description/PD#: Secretary - Prosthetics/PD009030 Relocation/Recruitment Incentives: not authorized Permanent Change of Station (PCS): not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/24/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: coordinating office work, including word processing, generating correspondence, data entry, scheduling, administrative office operations, appropriate telephone protocol, filing systems, setting priorities, maintain tracking mechanisms for reports and action items, timekeeper, transcription, travel reimbursement and general program support. Knowledge of correct grammar, style and format, punctuation, spelling, sentence structure and vocabulary; Proficient in Word, Excel, Outlook, Power point, and SharePoint. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Four (4) years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You will be rated on the following Competencies for this position: Clerical Communications Computer Skills Manages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mostly sedentary but may require walking to distant areas of the hospital, travel to other divisions of the Healthcare System by private vehicle or government van/bus, carrying correspondence or file folders, bending or stooping to access low file drawers or standing on a step stool to access high file drawers. Extensive time is spent working at a computer on a key board. Occasionally the employee may assist a veteran patient by pushing a wheelchair. Pushing of carts containing files, etc. may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.