Job Information
GRIMMWAY ENTERPRISES, INC. FRONT DESK/TECH SUPPORT in Arvin, California
FRONT DESK/TECH SUPPORT
LOCATION: BAKERSFIELD, CA
COMPENSATION: $19.00 - $23.00 / HOUR
PURPOSE:
To represent Grimmway in a professional manner to all persons calling or visiting the location. Assist visitors, employees and support the MIS department.
ESSENTIAL JOB FUNCTIONS:
- Coordinate incoming and interoffice calls daily.
- Greet visitors and direct them to the correct person.
- Maintain cleanliness and order in the lobby, conference room, and reception area.
- Schedule any impromptu meetings in the Mtn View Admin Conference Room as necessary.
- Responsible for maintaining cleanliness and manage kitchen supplies.
- Maintain copy room supplies, equipment, and order.
- Responsible for printing Grimmway Job Postings and pinning them in bulletin board in lunchroom.
- Assist with COVID-19 exposure notification procedures.
- Sort and coordinate the distribution of all packages (US Mail, FedEx, UPS, and others) to include scheduling FedEx shipments and online pickups.
- Assist with seasonal projects such as selling fair tickets, turkey distribution, employee gift distribution, and assist with coordinating potlucks.
- Responsible for submitting maintenance requests.
- Assist the MIS Administrative Assistant with ordering equipment and computer equipment inventory as well as the distribution/collection of ink toners and assist with fuel receipt tracking.
- Assist the Help Desk Manager with service tickets.
- Assist with Spanish/English translations as needed.
- Other duties as assigned.
PHYSICAL REQUIREMENTS:
Must be able to remain in a stationary position throughout much of the working day. Ability to operate a computer and other office productivity equipment. Ability to occasionally move about inside the office. Must be able to move items weighing up to 40 lbs.
Additional Info
JOB QUALIFICATIONS:
- High school diploma required.
- Help desk and/or tech support experience preferred.
- Experience working in a professional administrative related capacity.
- Experience answering a multi-line phone system is required.
- Must be computer literate with good working knowledge of Microsoft Office Word, Excel, and Outlook.
- Knowledge of company databases such as INFOR and DocLink a plus.
- Proficient in Word processing, filing, and organizing required.
- Familiarity with computer systems in a Microsoft Windows network environment, MCP, MCSE, or A+ certified highly desirable.
- Must be familiar with office equipment.
- Must have the ability to relate with people and project a pleasant upbeat attitude.
- Must be detail oriented, organized, and possess good analytical skills.
- Must have the ability to perform duties with minimal supervision and maintain strictest confidentiality.
- Remote work not available for this position.
- Must be bi-lingual, English/Spanish, with the ability to speak, read, and write in both.
- Must have a valid drivers license with a clean DMV driving record.
- Must pass pre-placement drug/alcohol screen, physical and functional capacity evaluation.
Benefits
ADMINISTRATIVE EMPLOYEES:
- Competitive benefits package including Medical, Dental, and Vision
- 401k plan with a discretionary match, subject to a vesting schedule
- Paid Sick, Vacation, Holiday Time and Personal Hours
- Employee Vehicle Purchase/Lease Programs
- Subsidized gym membership with InShape health clubs
- Free on-site personal training and other wellness-focused activities at company gym
- Tuition discount partnership program with University of La Verne
- Discounted tickets to major theme parks throughout California
- Work life balance