Think Beyond The Label Jobs

Patient Account Representative Supervisor

Fast-paced, high-volume clinic looking for a top skilled Patient Account Rep Supervisor

Work location: 612 East Lamar Arlington, Texas 76010

Work environment: Remote – onsite training may be required

Work hours: Full-time, 40 hours weekly; Monday thru Friday, (9am – 530pm)

Department Highlights:

· Bonus Opportunities

· Opportunity to make a positive contribution

· Remote Position

Here’s What You Need:

• High School Diploma or equivalent (REQUIRED)

• Four years of Healthcare Revenue Cycle experience (REQUIRED)

• Three Years of Healthcare Revenue Cycle experience - collections or self-pay AR management or pre-service or customer service as applicable (REQUIRED)

What You Will Do:

· Daily supervisory duties for staff. This includes, but is not limited to, Staff scheduling and PTO approval, Quality Reviews, monitoring productivity, employee coaching when required and account escalations

· Ensure work queue's are completed daily/weekly and there are no gaps in account management

· Work with customers, both internal and external, to resolve any outstanding issues that may arise between these areas and the CBO staff in a professional and courteous manner. Prepare concise and accurate reporting to management of issues with proposed solutions. Should be the first person to identify opportunities with workflow and any trends for potential process improvement.

· Responsible for reviewing claims and/or accounts and completing Quality Review forms for applicable staff at the intervals determined by leadership

· Facilitate team meetings and distribute minutes to attendees. Attend/participate in Newsletters, High Risk Accounts, Regular Staff Meetings, Billing Meeting (as necessary) and weekly Leadership meetings. Facilitate cross-training of all job duties within the operations team. Coordinates new employee training as necessary.

Additional perks of being a Texas Health employee:

· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

· Strong Unit Based Council (UBC).

· A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

#LI-RE1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.