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Vibrint System Administrator III in Annapolis Junction, Maryland

Vibrint is a trusted provider of mission-critical systems and analysis that transform our customers' capacity and capability in harvesting and harnessing data. Working alongside many of the most talented professionals in public service, we work tirelessly to create and sustain new solutions and services that meet the stringent demands across a variety of customer missions.

Our people know they'll be doing work that matters at the heart of the national security mission, exploring new possibilities at the cutting edge of technology. They know they will be well-rewarded and recognized for their commitment. And they know they will enjoy plentiful opportunities to grow, thrive, and have fun as a member of the Vibrint family. Join Vibrint, where your career is a priority, and your future is our shared goal.


We are seeking a System Administrator III to perform the following job functions:

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
  • Provide in-depth experience in trouble-shooting IT systems.
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
  • Support the design of systems, mission architecture and associated hardware.
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration.

The following skills are required:

  • Strong Linux and Windows experience
  • DoD 8570.01-M certified
  • Familiar with STE/STN tools
  • Networking
  • OS: RHEL/CentOS
  • Automations (Ansible)
  • Virtualization (VMWare, KVM).

Position requires an active TS/SCI with Polygraph level clearance. US citizenship is required.

Qualifications:

  • Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.

The salary range for this position is based

on

contracted

rates. The position is eligible to

participate

in our discretionary bonus program. Our generous benefits include but are not limited

to:

medical, dental, vision, life insurance, short and long-term disability insurance, employee

assistance

program, paid time off, paid holidays and a 401(k) plan with company match.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identi y, national origin, citizenship, family structure, marital status, disability, veteran or military status or any other characteristic protected by law in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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