Job Information
University of Michigan Business Systems Analyst Intermediate in Ann Arbor, Michigan
Business Systems Analyst Intermediate
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How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Who We Are
Department Overview
Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.
Division Overview
The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future.
Summary
The D. Dan and Betty Kahn Health Care Pavilion is a 12-story hospital that will house 264 private rooms capable of converting to intensive care; a state-of-the-art neurosciences center; and high-level, specialty care services for cardiovascular and thoracic patients, along with advanced imaging. The 690,000-square-foot hospital which also features 20 surgical and three interventional radiology suites is being constructed adjacent to the Frankel Cardiovascular Center, with plans for bridge and tunnel connections to existing inpatient care facilities. The anticipated opening of the new D. Dan and Betty Kahn Health Care Pavilion is fall 2025.
The MiChart Clinical Communication and Devices team at Michigan Medicine seeks a Healthcare/IT Professional as primary support for Epic mobile apps, clinical communications, and devices. This team focuses on mobile communications, alarms and alerts, Haiku, Canto, Rover, and flowsheet data acquisition from streaming devices.
Responsibilities*
The Business Analyst Intermediate will need to learn EPIC configuration and obtain proficiency in Clinical Documentation.
Necessary skills and qualities for successful Business Analyst Intermediate include:
Under supervision, is responsible for the planning, design, development, implementation, maintenance, and evaluation of clinical system(s) to support communications and patient care delivery.
Experience with leading meetings, prioritizing, resolving conflicts, maintaining issues lists, and working within a project plan.
Performs in-depth analysis of department and end user business needs, documentation of requirements, and translation of requirements into proper system specifications.
The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
Familiarity with HIPAA, and privacy rules as they relate to user data integrity. Develop solutions for Data Requests based on new regulatory requirements, operational improvement efforts.
Effectively collaborates with nurses, physicians, and other clinician users to ensure enterprise, organization and project goals are met.
Strong communication and follow-up skills.
Participates in all activities with interrelated teams including project management, testing, support, training, technical, and interface teams. Under supervision, participates in system upgrades. Serves as a liaison to the vendor.
Manages and prioritizes requests for customer support, prepares, and maintains documentation in compliance with HITS tools and defined processes.
Competent to work at a progressing technical level for most aspects of the clinical systems, but also considers the business implications of the application of technology to the current and future business environment.
Employees in this classification typically analyze, compare, and evaluate various courses of action and under supervision can assist with decisions on matters of significance, within the scope of their responsibilities.
Primary activities and decision-making authority are predominantly performed under supervision that affect business operations to a substantial degree.
Participate in on-call including off hours and weekend rotation.
Required Qualifications*
Bachelor's degree or equivalent combination of education and experience
2-3 years professional experience
Desired Qualifications*
Epic Certification or Proficiency in Clinical Documentation
Knowledge of mobile devices and clinical devices
Ability to work collaboratively with teams of all sizes.
Ability to multitask complex work assignments.
Work Locations
This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance.
Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.
Additional Information
For additional information about the new hospital, visit D. Dan and Betty Kahn Health Care Pavilion
Benefits
We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits
Diversity Statement
HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
250006
Working Title
Business Systems Analyst Intermediate
Job Title
Business Systems Analyst Inter
Work Location
Kahn Health Care Pavilion
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Exec Vp Med Affairs
Department
MM HITS CRC Clin Doc/OB/ASAP
Posting Begin/End Date
6/13/2024 - 6/27/2024
Career Interest
Information Technology
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