Think Beyond The Label Jobs

PRINCIPAL RESPONSIBILITIES

:

Under the general supervision of the Director, Applications or Senior Manager, Applications, the Senior Business Analyst works with complex business processes, understands the Alliances overall data landscape and performs data analysis with internal customers to gather business requirements for use in identifying innovative technology solutions and supporting system configuration to meet business needs. This position will be the liaison between business, IT vendor(s) and technical teams for application support, issue resolution, testing and project implementation. The Senior Business Analyst strives to create simple solutions to complex business challenges.

Principal responsibilities include:

1. Lead work groups in business process analyses to determine the business needs of customers and implement the changes, additions, and improvements that are needed for Business Applications (i.e. claims processing, enrollment, capitation). Work with cross-functional teams to assign and execute tasks/issues/processes within established schedules. (25% of time)
2. Identify and analyze various user problems and make appropriate recommendations. Participate in upgrade/replacement/ new implementation projects by tracking activity, resolving problems, publishing progress reports, recommending actions and assisting with the management of vendor relationships. Collaborate with the Manager, Vendor Management as appropriate. (25% of time)
3. Determine operational objectives by studying business functions, gathering information, evaluating input and output requirements and formats. Improve systems by studying current practices, design modifications. (15% of time)
4. Configure, analyze, and audit core system current-use functionality and resulting data for best practices. This may include member enrollment, benefits, claims, assessments, authorization rules, correspondence, membership, fee schedules, provider and hospital contracts, as well as other system module configuration. (10% of time)
5. Recommend technology solutions and manage vendor functionality enhancements to meet the business needs of the AAH Departments. Document those needs and the resulting changes implemented. ( 10% of time)
6. Assist with the business case for new and upgrading systems. Conduct cost/benefit analysis. Define project requirements by identifying requirements, project milestones, phases, and elements. Help form project teams and establish project budget. Evaluate and plan systems training for upgrade/replacement/ new implementation projects. (10% of time)
7. Design, plan and conduct end-user technical training for a variety of software systems on desktop and laptop computers. (5% of time)
8. Other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB:

• Organization expects job performance to be consistent with its vision and mission. Day to day work is focused on these key performance areas. Percentages of time are estimates based upon observation in the position.

PHYSICAL REQUIREMENTS:

Constant and close visual work at desk or computer.

Constant sitting and working at desk.

Constant data entry using keyboard and/or mouse.

Frequent use of telephone headset.

Constant verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

[]{mce-style="font-size: 12pt; f

"}