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Job Information

Philips Business Process Expert – Quality Management and Plant Maintenance in Alajuela, Costa Rica

Business Process Expert – Quality Management and Plant Maintenance

Role Overview

We have adopted a single standard operating model that defines exactly how we want to work – the Philips Business System (PBS). The PBS is an interdependent, collaborative model to make Philips a simpler, faster, customer-focused, learning organization that aspires to the highest standards of quality in everything we do. Our Business Process Expert community plays a pivotal role to secure we all follow lean, standard processes to serve our customers with speed and excellence.

Responsibilities

  • Distinguish standard vs. unique business requirements for all business processes in Plant maintenance and Quality management area, minimizing differentiation;

  • Keep up to date with industry standard and benchmarks and implement process best practices to the organization;

  • Deliver a harmonized global process design and ensure successful execution of process design across work streams;

  • Manage a process end-to-end and continuously improve it.

  • Deliver impactful results on process improvement throughout work streams and within the vision and objectives of the process.

  • Good understanding of Quality Management and Plant Maintenance processes in SAP

  • Ability to support data conversion activities related to Quality Management and Plant Maintenance to support Philips deployments.

  • Ensure alignment and execution of these projects within functional domains; Coordinate cross-sector process standardization and simplification.

Requirements

  • Requires a Bachelor’s degree with> 5 years of related experience;

  • Advanced English communication skills

  • Conceptual thinking and analytics.

  • Ability to design supporting processes for the target vision.

  • Experience in leading process improvement methodologies (e.g., Lean, Hoshin or 6-sigma).

  • SAP Quality Management knowledge

  • SAP Plant Maintenance experience will be a plus

  • Project Management experience in manufacturing industries will be a plus, preferred medical devices

  • Administrative shift/Hybrid

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-PH1

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