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Abt Global Inc. Billing Coordinator 4 in Accra, Ghana

The Opportunity

The Billing Coordinator plays a critical role in the revenue cycle of the company and is responsible for assisting with all aspects of billing, compliance with billing and collections policies and the management of client inventories. In this hands-on role, the Billing Coordinator will work closely with Billing Services Lead and with billing and collection counterparts to identify and implement world class processes that will ensure bills are completed in a timely and accurate manner and that client balances are paid on time.

Core Responsibilities

  1. Ensure all bills are issued timely, accurately and efficiently

  2. Prepares complex invoices to clients including review of contract terms and conditions and the gathering of all supporting schedules

  3. Prepares data reconciliation to the accounting system

  4. Use best practices to create, present and distribute client bills

  5. Ensure that client and company preferences are appropriately balanced

  6. Maintain a thorough knowledge of client payment terms, discount arrangements, and billing requirements

  7. Proactively manage compliance with billing and collection policies

  8. Assist with the project activation process and understands and interprets contract brief and contract documentation

  9. Works with multiple contract types such as cost reimbursable, time and material and firm fixed price

  10. Assist with the application of indirect rate true-ups

  11. Ensure the proper application of rates

  12. Maintain expertise with respect to industry practices and the application of technology to billing and collection processes

  13. Research, implement and maintain industry best practices

  14. Maintain a thorough understanding of the needs of our customers both internal and external

  15. Develop strong relationships with company management and ensure a mutual understanding of an appropriate balance between those needs and the requirements of finance

  16. Document key policies and business practices

  17. Streamline as appropriate

  18. Ensure consistent and timely compliance amongst all team members

  19. Review of accounts receivable and unbilled inventory

  20. Working closely with counterparts, ensure consistent and regular communication around issues and old outstanding balances

  21. Identify and escalate problem accounts; work with the appropriate parties to influence timely and effective resolution

Minimum Qualifications

  • High School Diploma + Six years of relevant experience, or Bachelor’s Degree

  • 5-7 years experience in billing strongly preferred

  • Strong analytical and critical thinking skills.

  • Excellent customer service.

  • Experience with cost reimbursable, time and material or fixed priced contract types.

  • Experience with Incurred Cost Submission process.

  • Expertise with Oracle, Deltek (or similar software with project accounting).

  • Advanced MS Excel skills.

What We Offer

We foster an environment where you can Thrive Your Way. Our innovative total rewards programs are designed to help balance your work and personal life. The approach toward your wellbeing centers around comprehensive benefits and professional development.

Abt provides market-competitive total compensation and comprehensive employee benefits.

Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.

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Abt Global is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Global is regularly ranked as one of the top global research firms and one of the international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.

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