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Amazon Account Manager-JP ESM, Amazon Business in 31, China

Description

Amazon Business Marketplace Account Manager

Amazon Global Selling: The Marketplace or “Selling on Amazon” business exists in 18 countries and exceeds 60% of total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection. The China global selling organization aims to deliver on this vision by identifying massive China Sellers, bring quality products selections to Amazon’s global marketplaces. In this context, Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world, and we are recruiting to make this vision a reality. Amazon Business is Amazon’s response to tackle this incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enables the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.

Responsibilities:

Amazon is seeking a result-driven, self- motivated, passionate and dedicated Existing Seller Account Manager based in Shanghai. Your responsibility is to help CN-based Amazon Marketplace sellers catch the Brand-New Amazon Business(B2B) opportunity, utilize Amazon's suite of products/services to deliver new business growth and maximize revenue generation for them. Meanwhile, you should take initiative to find out business blockers or improvement area, as well as work with Amazon internal teams to move them so as to continually improve sellers’ experience on Amazon. You will prospect, present, and close high potential merchants to our various services and programs.

You should have a track record delivering on business goals. You should also have a-demonstrated ability to think strategically about business, product, and technical challenges, along with the ability to come up with original approaches and operational improvements. Candidates should be comfortable both in a self-sufficient role, as well as one of team support and interaction. Ownership is extremely important.

Your superior communication, organizational and inside engagement skills, will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the responsibility for achieving our business objectives. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.

Core Responsibility:

• Identify, qualify, and engage with Amazon existing sellers for the Amazon Business- Marketplace while creating a clear value proposition to business customers on Amazon, along with the features and functionality.

• Leverage on internal data, experience and primary research to study China industry clusters to benchmark with oversea counterparts to identify the strategic and momentum growth opportunities for China sellers, and thus output correspondent account management strategy to direct internal team efforts and resources.

• Analyze the business and conduct deep dive analysis; provide routine executive-level reporting on the Seller’s current business and future opportunities. Publish recommendations and action plans based on data.

• Meet or exceed quotas, revenue targets, and operational metrics.

• Assist internal partners to drive change, remove roadblocks, and close business.

• Advocate on behalf of Sellers and other external stakeholders to influence product roadmap

Key job responsibilities

• Identify, qualify, and engage with Amazon existing sellers for the Amazon Business- Marketplace while creating a clear value proposition to business customers on Amazon, along with the features and functionality.

• Leverage on internal data, experience and primary research to study China industry clusters to benchmark with oversea counterparts to identify the strategic and momentum growth opportunities for China sellers, and thus output correspondent account management strategy to direct internal team efforts and resources.

• Analyze the business and conduct deep dive analysis; provide routine executive-level reporting on the Seller’s current business and future opportunities. Publish recommendations and action plans based on data.

• Meet or exceed quotas, revenue targets, and operational metrics.

• Assist internal partners to drive change, remove roadblocks, and close business.

• Advocate on behalf of Sellers and other external stakeholders to influence product roadmap

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN | Shenzhen, 44, CHN

Basic Qualifications

  • 3+ Year related working experience;

  • Demonstrated track record of success in client communication, business development or account management roles;

  • Highly organized and results oriented;

  • Strategic thinking and analytical skills to solve problems;

  • Strong business sense;

  • Ability to prioritize work in a complex, fast-paced environment;

  • Data-driven and results focused;

Preferred Qualifications

  • Experience analyzing key open issues and resolution metrics for each of the managed accounts

  • Experience in relationship management within technology, start-ups, or SaaS Platforms

  • Ideally experience of working within e-commerce/B2B/Tech firms.

  • Experience of Consulting, MRO industry, or market research preferred

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